Security Supervisor

Mitie Group plc.; Liverpool; On-site; GBP 24,000 - 28,000; Full time

Job summary

Mitie Group plc. is seeking a Security professional to manage day-to-day security operations at the Liverpool site. You will be the first point of contact for the Security team, ensuring standards, training, and inductions are completed to site procedures and policies.

The role requires SIA Door Supervisor License, strong English communication, and reliability with excellent attendance. You will support investigations, liaise with clients, and maintain records with a proactive, self-motivated

Qualifications

• Previous security experience is required.
• SIA Door Supervisor License is essential.
• SC Clearance is desirable.
• Excellent written and spoken English.
• Computer and software literacy.
• Reliable, self-motivated and able to work without supervision.
• Strong problem solving, decision making and prioritisation ability.
• Ability to motivate staff and transfer self-motivation.
• Tact and diplomacy when dealing with people at all levels.
• Excellent attendance and timekeeping record.

Responsibilities

• Manage day-to-day security operations at the site.
• Be the first point of contact for the Security team and manage conduct and standards.
• Assist in training resident security teams and inductions to site procedures.
• Develop teamwork and maintain high morale.
• Assist in reviewing security officers' performance and development.
• Assist in security/equipment investigations (thefts, missing items, complaints).
• Provide customer/client liaison when required.
• Ensure adherence to Assignment Instructions by security and shipping personnel.
• Convey important messages in Security Handover and ensure acknowledgement.
• Keep security records and logs up to date.
• Ensure compliance with data protection legislation.

Skills

Literacy

Communication

English proficiency

Computer literacy

Self-motivation

Timekeeping

Problem solving

Decision making

Diplomacy

Staff motivation

Education

SIA Door Supervisor License

SC Clearance (desirable)

Tools

CCTV

Access control systems

Data protection systems

Job description

Job Overview

• To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.
• Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
• To undertake additional training to ensure continuous self-development.

Main Duties

• To be responsible for the day-to-day operation of Security.
• Be the first point of contact for the Security team and deal with day-to-day matters such as standards of dress, discipline, and conduct are met and adhered to.
• Assist in on-going training to resident security teams and ensure all new security officers are fully trained and inducted to the site procedures and policies including CCTV, access control systems, deliveries and removals, fire alarms and intruder alarm.
• Develop teamwork within the workforce, ensuring high morale through effective motivational methods.
• Assist in review of Security Officers performance and development.
• To assist in any security / equipment investigations, i.e. thefts, missing items, complaints etc.
• Provide customer / client liaison as and when required.
• Ensure Assignment Instructions are adhered to at all times by security and shipping personnel.
• Ensure that any important messages are conveyed in the Security Handover and that all security personnel read and acknowledge them.
• Ensuring security records and logs are being kept up to date.
• Ensure the security team are compliant with all relevant legislation on data protection.

What we are looking for

• Previous Security Experience
• SIA Door Supervisor License essential
• SC Clearance desirable
• Good literacy and communication skills and have excellent verbal and written English.
• Be computer and software literate.
• Reliability, self- motivation and ability to use own initiative and work without supervision.
• The ability to solve problems, make decisions and prioritise.
• The ability to transfer self-motivation to staff.
• The ability, tact and diplomacy to deal with people at all levels.
• Self-confidence and an interest in self-development.
• An interest in the continuous improvement of the Company's performance.
• The nature of the role is such that it is essential that the post holder has and will maintain an excellent record of attendance and timekeeping.