Security Supervisor

GEDU Global Education; Hockley; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

25 days annual leave plus public holidays

Workplace pension scheme

Tuition reimbursement

Flexible benefits including Cycle to Work

Employee referral scheme

Job summary

A leading global education provider in Hockley is seeking a Security Supervisor to lead security operations across the campus. This role involves oversight of security personnel, compliance with safety regulations, and direct incident management. Candidates should have supervisory experience in security or facilities management, communication and problem-solving skills, and possess an SIA door supervisor licence. Competitive benefits include annual leave, pension, and flexible perks.

Qualifications

• Proven supervisory experience in a security or facilities management role.
• Strong communication and decision-making skills are required.
• SIA door supervisor licence is mandatory.

Responsibilities

• Lead and supervise a team of Security Officers across the campus.
• Oversee security personnel deployment and ensure all shifts are adequately staffed.
• Monitor and operate security systems including CCTV and alarms.

Skills

Supervisory experience

Strong communication skills

Problem-solving skills

Proficiency in security systems

Ability to remain calm under pressure

SIA door supervisor licence

Job description

Join to apply for the Security Supervisor role at GEDU Global Education

Department: Facilities

Location: Birmingham

Type of Contract: Permanent

About Us

GBS is a higher education provider offering a range of sector‑relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare – and more.

Our Vision: Changing Lives through Education

The Role

The Security Supervisor is responsible for leading the security shifts across GBS campus, to ensure the safety, security, wellbeing of staff, students and visitors. This role combines operational leadership with hands‑on security duties, ensuring compliance with legal requirements, internal policies, and industry best practice. The postholder will also act as the first point of escalation for incidents, coordinate emergency responses, and maintain a welcoming yet secure campus environment.

Responsibilities

• Lead, motivate, mentor and supervise a team of Security Officers, ensuring adherence to schedules, quality standards, and operational procedures.
• Oversee the daily deployment and provide supervision of security personnel across the campus, ensuring all shifts are adequately staffed.
• Assist Facilities Manager in all duties related to buildings, assets, staff, students, visitors security.
• Monitor and operate security systems including CCTV (limited), Access Control, Fire and intruder alarms; ensure prompt response to activations, faults, and incidents.
• Lead emergency response actions, liaising with emergency services, Facilities Management, and senior leadership.
• Ensure completeness of scheduled security patrols and inspections, addressing hazards and breaches immediately.
• Ensure accurate and timely completion of incident reports, patrol logs, and compliance documentation.
• Data collection and preparation of the KPI Reports.
• Maintain and if required update security Standard Operating Procedures and ensure all staff adhere to them.
• Oversee and audit key control systems, ensuring traceability and security.

Essential Skills, Knowledge & Experience

• Proven supervisory experience in a security or facilities management role.
• Strong communication, decision‑making, and problem‑solving skills.
• Proficiency in operating and monitoring security systems.
• Understanding of safeguarding, Health & Safety, relevant legislation and emergency protocols.
• Ability to remain calm under pressure and lead in crisis situations.
• SIA door supervisor licence.

Desirable, Skills Knowledge & Experience

• SIA CCTV licence.
• BSIA or Syl qualification.
• Experience in higher education or multi‑site environments.
• Knowledge of risk management and incident investigation best practice.

What We Offer

• 25 days annual leave, plus 8 public holidays.
• 1-day extra leave per year of service, up to a maximum of 5 days.
• Workplace pension scheme.
• Tuition reimbursement for career development courses.
• Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more.
• Perks@Work discounts platform, wellbeing centre and much more.
• Reward and recognition programme.
• £500 award employee referral scheme.
• Discretionary annual performance bonus.

Testimonial

“GBS has been a good place for professional growth. I have received great support from managers and colleagues who have encouraged me to develop new skills and take on more senior roles. Their mentorship has been invaluable to help me advance in my career.”

— Barbara Vargas (Professional Services Employee)

EEO Statement

GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.