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Security Supervisor

Amulet

Bromley

On-site

Full time

22 days ago

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Job summary

A forward-thinking company is seeking a dedicated Security Supervisor to join their team. This role involves providing a professional security service, ensuring safety and compliance with policies, and managing incidents effectively. The ideal candidate will have a strong customer service focus and the ability to communicate clearly. You'll be responsible for maintaining security equipment, conducting patrols, and ensuring a safe environment for clients and customers. With a commitment to equality and diversity, this innovative firm offers a supportive workplace and opportunities for personal growth and development.

Benefits

Employee-owned benefits
Up to 28 days paid holiday
NEST pension scheme enrollment
Training and development opportunities
Wagestream app for early pay
On-the-Spot Award scheme
Full company uniform

Qualifications

  • Experience in security/customer service roles is vital.
  • Ability to communicate effectively in English is essential.

Responsibilities

  • Provide reports and recommendations on security operations.
  • Ensure adherence to health & safety policies at all times.
  • Respond to incidents promptly and manage affected individuals.

Skills

Customer service focus
Clear communication
Organizational skills
Physical fitness
CCTV operation
Incident response
Previous security experience

Education

SIA Door Supervisor Licence
CCTV Licence
First Aid at Work Certificate

Tools

CCTV system
Access Control system
Radio system

Job description

PAY RATE:

£17.42 per hour

HOURS:

42hrs per week 4 on 4 off 12hrs shifts

THE ROLE:

We are looking for an experienced Security Supervisor to join our team. Taking pride in providing a professional security service to our clients and customers.

RESPONSIBILITIES:
  • Attend meetings as required and provide reports and recommendations on the activities of the security operation, reporting all findings to the security manager.
  • Be committed to health & safety and ensure that you are familiar with all customer and Amulets health & safety policies and procedures.
  • Police and encourage observance of all site security & safety policies, particularly ensuring that health & safety, access control, key control, and site smoking policies are observed and enforced at all times.
  • Perform verification checks of all security equipment at the start/end of each tour of duty, ensuring that all systems are fully operational and reporting issues to the security manager.
  • Respond to all incidents in a timely and effective manner, managing the activities of all affected persons, aimed at safeguarding the assets of the customer.
  • Maintain all required records as directed by line management to ensure full transparency of events and their handling.
  • Act responsibly when receiving and holding all site keys.
  • Undertake necessary entry and exit searches at designated access/egress points during heightened security states of alert.
  • Manage a polite and effective meet and greet service to all staff, customers, and visitors while strictly observing access control procedures.
  • Report building/equipment faults where appropriate, escalating to the security manager when necessary.
  • Ensure that prescribed unlock/lockdown procedures are conducted correctly at the start/end of each tour of duty.
  • Undertake all necessary patrols utilizing any provided proof of presence system.
  • Follow any reasonable instructions issued by Senior Line Management.
SKILLS:
  • Capable of dealing with a variety of situations and very customer service-focused.
  • Ability to communicate clearly and effectively, attaining a good standard of verbal and written English.
  • Good organizational and record-keeping skills, well-presented at all times.
  • Physically fit as this is a demanding role.
  • Operation of center CCTV system – proactive patrolling on camera operation of the center safety systems, car park system, radio system, Access Control system, Permit follow-up, Key, and asset tracking/management.
  • Ability to respond to incidents in the Center.
  • Previous experience in a customer service-focused/security role is vital.
LICENCE REQUIREMENTS:
  • Current SIA Door Supervisor Licence and CCTV Licence required.
INTERVIEW REQUIREMENTS:
  • Eligibility documents needed at interview: Passport or Full Birth Certificate; Utility Bill showing current address and dated within 3 months; Proof of National Insurance (Payslips cannot be used) such as NI card, P45, P60, benefits or HMRC letter.
JOB REQUIREMENTS:
  • Ability to provide a checkable 5-year employment history for vetting purposes (this can include full-time education or periods in receipt of benefits). Possession of a First Aid at Work Certificate is desirable.
BENEFITS:
  • Employee-owned, making you a beneficiary of our future success.
  • Up to 28 days paid holiday (accrued & pro-rata) including bank holidays.
  • Enrolment in NEST pension scheme.
  • Training and development opportunities.
  • Enrolment in Wagestream app enables you to draw down up to 40% of your pay before your regular pay day, a great aid to budgeting.
  • Excellent service, doing the right thing and outstanding acts can be recognized and rewarded through our On-the-Spot Award scheme with a gift card plus potential submission to the Amulets awards.
  • Full company uniform.
OUR COMMITMENT TO EQUALITY, DIVERSITY AND INCLUSION:

We are proud to be an inclusive, equal opportunity employer and seek to attract, develop, and retain the best people from the widest possible talent pool. We’re committed to ensuring that all candidates are treated fairly, with respect and dignity throughout the recruitment process.

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