Security Services Group - Office Manager

Ministry of Defence; United Kingdom; On-site; GBP 30,000 - 42,000; Full time

Job summary

A government agency in the United Kingdom is seeking an Office Manager to oversee operations at Engineer House in Woolwich. The role involves facilities management, team leadership, and ensuring compliance with operational standards. The ideal candidate should have strong organizational and communication skills, with experience in a similar environment. This position offers an opportunity to drive efficiency and support vital functions in public service.

Qualifications

• Experience in office and facilities management.
• Ability to manage a team and ensure compliance with health and safety standards.
• Excellent communication and interpersonal skills.

Responsibilities

• Lead the operational running of Engineer House.
• Manage daily tasks for a team of Administrative Officers.
• Coordinate training and compliance for staff.

Skills

Organisational skills

Team leadership

Administrative skills

Communication skills

Job description

Are you an organised and proactive professional looking for a challenging and rewarding role? Join SSG’s South East London Operations Team as the Office Manager, where you will play a key role in managing the Woolwich Operations Office and supporting the wider SSG organisation.

We’re looking for a confident and capable Operations Office Manager to take charge of our Southeast regional office, based at Engineer House in Woolwich. You’ll be at the heart of keeping our team and the office running, supporting vital functions across facilities, compliance, training, and administration.

This is a hands-on, varied role with real scope for development, offering the chance to make a meaningful difference in a high-security, public service environment.

Key Responsibilities:

Office & Facilities Management

Lead the day-to-day running of Engineer House, ensuring it remains safe, secure, and fit for purpose.
Oversee health and safety, IT, infrastructure, maintenance, and all office-based communications and upgrades.
Act as the main liaison for facilities and site services, including keyholding responsibilities.

Team Leadership & Service Desk Oversight

Line manage a small team of Administrative Officers, including performance reviews and professional development.
Supervise the Southeast Service Desk, ensuring rapid response to client issues and fault reporting.

Training & Compliance

Coordinate all training requirements for direct staff and subcontractors, from mandatory learning to specialist certifications.
Manage toolbox talks, audits, and certification renewals including PAT testing, ECS cards, and equipment calibration.

Operational & Administrative Support

Support onboarding and induction for new starters across the Southeast region.
Collate and provide management information (MI) for senior leadership.
Organise travel, accommodation, and logistics for regional staff.

Stakeholder Engagement

Act as a key point of contact between Southeast Operations and wider SSG departments.
Support projects like fleet management and the SSG apprentice programme.

General Admin & Planning

Plan meetings, coordinate diaries, and take detailed minutes.
Provide flexible, ad-hoc administrative support wherever it’s needed most.