Security Service Engineer - HSS

SECOM PLC; Milton Keynes; On-site; GBP 50,000 - 55,000; Full time

Job summary

SECOM PLC is seeking a Security Service Engineer for its High Security Services division in Milton Keynes. The role involves maintaining and servicing advanced security systems like intruder alarms and IP CCTV for high-security clients. The ideal candidate will have relevant experience and a full UK driving licence, with opportunities for career progression and extensive training available.

Benefits

Company vehicle

Private dental and health cover

Life insurance

Pension

Paid travel time to and from work

Access to discounts via SECOM Rewards Programme

Extensive training opportunities

Qualifications

• Experience servicing intruder alarms, access control, IP CCTV.
• Familiarity with Galaxy, Pacom, and VMS platforms highly desirable.
• Strong problem-solving skills and digital reporting knowledge.

Responsibilities

• Provide servicing and maintenance of security systems.
• Maintain high standards of compliance and client expectations.
• Coordinate with service teams and ensure excellent customer communication.

Skills

Problem-solving

Digital reporting

Team-oriented mindset

Education

Full UK driving licence

Tools

Galaxy

Pacom

VMS platforms

Job description

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Security Service Engineer - HSS, Milton Keynes

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Client:

SECOM PLC

Location:

Milton Keynes, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

9df80f083abf

Job Views:

49

Posted:

22.06.2025

Expiry Date:

06.08.2025

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Job Description:

Security Service Engineer

SECOM Plc, operating in 22 countries, is a leading provider of tailored security solutions. The HSS division specialises in high-security environments, offering engineers the opportunity to work on prestigious contracts while receiving industry-leading support, training, and career development.

The role

As a Security Service Engineer within SECOM’s High Security Services (HSS) division, you’ll provide expert servicing, maintenance, and reactive support across advanced intruder alarm, access control, IP CCTV, and VMS platforms. Working with high-security clients, you’ll ensure systems are maintained to the highest standard, with a strong focus on compliance, professionalism, and first-time resolution.

Include routine servicing of high-security systems, reactive fault-finding, maintenance, completing digital reports, and ensuring compliance with installation specs and client expectations. You'll coordinate with service teams, adhere to PMV and SLA deadlines, collect parts, and maintain excellent customer communication while upholding professional standards on-site.

The ideal candidate

You’ll need experience servicing intruder alarms, access control, IP CCTV, and related systems. Familiarity with Galaxy, Pacom, and VMS platforms is highly desirable. A full UK driving licence is essential. Strong problem-solving skills, digital reporting knowledge, and a team-oriented mindset are also key for this role.

Why apply ?

Average annual earnings - £50,000 - £55,000 a year

Company vehicle

Private dental and health cover

Life insurance

Pension

Paid travel time to and from work

Access to 100s of discounts on hospitality, retail, entertainment via the SECOM Rewards Programme.

Candidates will also benefit from extensive training and clear career progression paths through SECOM’s National Training Academy