Security Service Engineer

SECOM PLC; Maidstone; On-site; GBP 50,000 - 55,000; Full time

Job summary

SECOM PLC, a leading provider of bespoke security solutions, is seeking a dedicated professional for the maintenance of security systems. Responsibilities include ensuring systems meet specifications, delivering top-notch service, and being part of an on-call rota while focusing on customer satisfaction. Ideal candidates will have a background in servicing security systems and be equipped with essential qualifications.

Benefits

Paid door to door travel

Company vehicle

Private dental and health cover

Life insurance

Pension

Access to discounts via SECOM Rewards Programme

Extensive training

Clear career progression paths

Qualifications

• Proven experience servicing intruder alarms, IP CCTV, and access control.
• Full UK driving licence required.
• Knowledge of Pyronix is essential.

Responsibilities

• Maintenance and emergency callouts for security systems including intruder alarms, IP CCTV, and access control.
• Planned maintenance and reactive fault-finding; timely project completion.

Skills

Customer-focused

Strong communicator

Computer literate

Comfortable working to deadlines

Job description

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SECOM Plc, part of the global SECOM Group, operates in 22 countries and is a market leader in bespoke security solutions. With award-winning training, a strong sustainability ethos, and a commitment to career development, SECOM is an ideal place to build a secure and rewarding future.

The role

Responsible for the maintenance and emergency callouts of security systems including intruder alarms, IP CCTV, access control, and VMS platforms. You’ll ensure all systems are installed to design specifications and meet the client’s brief, while maintaining a high standard of quality and compliance.

Attending planned maintenance and reactive fault-finding visits, carrying out planned maintenance, interpreting technical drawings, ordering parts, and ensuring timely completion of projects. You’ll be part of the on-call rota, communicate effectively with service teams, and report all work electronically.

The ideal candidate

Includes proven experience servicing intruder alarms, IP CCTV and access control. You’ll be customer-focused, a strong communicator, computer literate, and comfortable working to deadlines. A full UK driving licence and knowledge of Pyronix is essential.

Why apply?

Average Annual Earnings £50,000 - £55,000 a year

Paid door to door travel

Company vehicle

Private dental and health cover

Life insurance

Pension

Access to 100s of discounts on hospitality, retail, entertainment via the SECOM Rewards Programme.

Candidates will also benefit from extensive training and clear career progression paths through SECOM’s National Training Academy