Security Service Engineer

Navartis; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in the Security Systems sector is seeking an experienced Service Engineer to support critical infrastructure in London. This role involves servicing security systems across multiple sites, ensuring customer satisfaction, and maintaining high standards of performance. Attractive package including life assurance, pension scheme, and generous holiday allowance.

Benefits

25 days holiday + Bank Holidays

Life Assurance (4x basic salary)

Company Pension Scheme

Cycle to Work Scheme

Qualifications

• Experience servicing electronic security systems (CCTV, Access Control, Intruder) is essential.
• Strong background in the security or fire systems space preferred.
• Good IT skills including laptop configuration and software updates.

Responsibilities

• Service, repair, and maintain security systems including CCTV, Intruder, and Access Control.
• Ensure high customer satisfaction during visits.
• Travel within the M25 for service calls and support customers 24/7.

Skills

Electronic security systems servicing

Good IT skills

Field-based engineering

Education

Relevant electrical or electronic engineering qualification

Job description

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This is a fantastic opportunity for an experienced Service Engineer to join a leading name in the Security Systems space, supporting critical infrastructure across London. As part of a large, established team, you'll be working with some of the most sophisticated integrated security technologies on the market. Your role as a Service Engineer will give you the opportunity to work on complex systems across multiple customer sites within the M25 area.

Key responsibilities for this Service Engineer role:

• Service, repair, and maintain security systems including CCTV, Intruder, and Access Control, as well as integrated systems
• Ensure high levels of customer satisfaction during all site visits
• Liaise with the wider engineering team and report directly to the Regional Supervisor and Manager
• Travel throughout your defined patch (within the M25), attending service calls as required
• Participate in the call-out rota to support customers 24/7 as needed

Requirements for this Service Engineer role:

• Experience servicing electronic security systems (CCTV, Access Control, Intruder)
• Good IT skills (laptop configuration, software updates, etc.)
• Relevant electrical or electronic engineering qualification preferred – or strong industry experience
• Field-based engineering background, ideally in the security or fire systems space
• Based in London or commutable within the M25

Package offered for this Service Engineer role:

• 25 days holiday + Bank Holidays
• Life Assurance (4x basic salary)
• Company Pension Scheme
• Cycle to Work Scheme