Security Service Engineer

Chubb Deutschland GmbH; Dungannon; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading fire and security solutions provider in the UK seeks a Field Service Engineer in Dungannon. You'll conduct inspections, maintenance, and provide technical advice on security systems including intruder alarms and CCTV. The ideal candidate possesses strong technical knowledge, problem-solving skills, and a full UK driving license. This position offers a competitive salary up to £40,000 with additional benefits such as development opportunities and company pension.

Benefits

Company Van

Stable work environment

Development opportunities

Online GP

Parking Apps

Company Pension Scheme (5% employer contribution)

Life Assurance (4 x Basic Salary)

Uniform, PPE, tools provided

Travel Time Scheme

Bravo Awards

Qualifications

• Competent in working on a wide range of security systems such as Intruder Alarms, Access Control, and CCTV.
• Ability to assess potential risks and propose practical solutions.
• Effective communication for teamwork and customer service.

Responsibilities

• Conduct routine inspections of security systems for various customers.
• Plan and carry out maintenance and repairs, visiting customer locations.
• Provide technical advice on security best practices.
• Respond to customer service calls and troubleshoot issues.
• Participate in a call-out rota for after-hours support.

Skills

Technical / Industry Knowledge

Analytical and Problem-Solving Skills

Communication and Interpersonal Skills

Adaptability

Driving Licence

Job description

Think you know Chubb? We might just surprise you! Chubb is so much more than a fire and security business; we are an organisation that delivers innovative solutions and leverages new technologies to provide best in class service to our expanding client base. You won’t see locks and safes here, but we are proud of our 200-year heritage.

Our commitment to our people is to continually develop and innovate so that we grow together as your career unfolds. As part of the global API Group, we join a family of organisations where leadership, and leadership development is our most powerful strategic advantage and the best way to invest in our people.

SALARY: Opportunity to earn to £40,000 (This includes basic and additional supplements – base is determined on experience)

LOCATION: Dungannon and surrounding NI area

• Working on a localised patch – no more travelling long distances
• Company Van – (hybrids – depends on availability) – option for private use
• Stable, long-term work with a leading national business
• Development opportunities – Benefit from industry-led training modules, in-house face-to-face courses focused on product knowledge / standards awareness, and manufacturer-led product training sessions. Additionally, take advantage of optional individual development plans designed to support your career advancement and personal growth
• Online GP for you and your family
• Parking Apps – making your life a little easier
• Company Pension Scheme (5% employer contribution)
• Life Assurance (4 x Basic Salary)
• Uniform, all PPE, tools and ongoing training provided
• Travel Time Scheme
• A Central Benefits Platform offering a wide variety discounts
• Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence

What you will do

• Conducting Routine Inspections: inspect security systems a range of customers from commercial, domestic, and integrated systems
• Performing Maintenance and Repairs: Planning your own day, you’ll be field based, visiting customer premises across the region
• Providing Technical Advice: offer guidance to our customers on security best practices and help them understand what we offer
• Responding to Service Calls: Engineers respond to customer requests for service, troubleshooting issues and resolving problems promptly to maintain customer satisfaction and safety
• Participate in a structured call-out rota to provide after-hours support, ensuring timely responses to urgent issues on a rotational schedule

What we look for

• Technical / Industry Knowledge: This role is working on security systems. You will be competent of working on a wide range of systems such as Intruder Alarms, Access Control, and CCTV
• Analytical and Problem-Solving Skills: Ability to assess potential risks and propose practical solutions
• Communication and Interpersonal Skills: Effective communication to relay information to various stakeholders, customers, and strong interpersonal skills for teamwork and customer service
• Adaptability to handle dynamic situations and changing regulations
• Driving Licence: Full current UK driving licence

At Chubb Fire and Security, we are committed to integrating sustainability into everything we do. We continuously innovate to deploy fire safety and security services and solutions that are cutting-edge but also environmentally responsible.

By joining Chubb, you will be part of a team dedicated to delivering sustainable services that protect people and property while minimising environmental impact. If you are passionate about working on solutions that contribute to a safer and greener future, Chubb is the place for you.

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