Security - Service Engineer

JR United Kingdom; City Of London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading security solutions provider in the City of London is seeking a highly experienced Security Systems Service Engineer. You will be responsible for servicing security systems like Intruder Alarms and CCTV while providing exceptional customer service. Candidates should ideally have a background in the electronic security industry and experience with IP-based networks. This role offers a competitive salary, generous holiday allowance, and a company van.

Benefits

Competitive & negotiable salary

25 days holiday plus bank holidays

Contributory company pension scheme

Life Assurance

Company Van

Qualifications

• Full UK driving license.
• Ability to lift and climb ladders.
• Experience working in a customer-facing environment.

Responsibilities

• Perform planned annual maintenance including reactive response.
• Manage time to ensure jobs are prioritized correctly.
• Complete work reports and client recommendations.
• Provide excellent customer service to internal and external customers.

Skills

Experience within Electronic Security industry

Experience of IP based networks and security systems

Customer focus

Effective communication

Education

Qualifications in 18th edition/NVQ/City and Guilds/BTEC

Job description

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Security - Service Engineer, london (city of london)

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Client:

Location:

london (city of london), United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

6

Posted:

14.08.2025

Expiry Date:

28.09.2025

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Job Description:

Summary of Role

We are looking for a highly experienced and competent Security Systems Service Engineer. You will be servicing security systems i.e. Intruder Alarms, CCTV & Access Control Systems to the relevant industry standards, using your exceptional technical industry knowledge. Ideally you will have experience of/and or knowledge of IP based networks and security systems.

What you will be doing

• Planned annual maintenance including reactive response.
• Managing your own time to ensure jobs are prioritised correctly.
• Correctly complete work reports and client recommendations.
• Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers.

What we will need from you

• Experience within Electronic Security industry.
• Experience of IP based networks and security systems.
• Full UK driving license.
• Ability to lift and climb ladders.
• Experience working in a customer facing environment.
• Customer focus with ability to communicate effectively with a range of customers.
• Experience of/and or knowledge of IP based networks and security systems.
• Hold current relevant qualifications to the industry i.e. 18th edition/ NVQ/ City and Guilds/BTEC (desirable but not essential).

What you can expect in return

• Competitive & negotiable salary depending on experience
• 25 days holiday plus bank holidays and option to buy 5 days and sell 2 days
• Contributory company pension scheme
• Life Assurance
• Company Van
• Hours: 36.5 hours per week (Monday to Thursday 8.45 16.40, Friday 8.45 4pm)

Additional Company information

At Hall & Kay, we deliver complex fire protection and security solutions to protect what matters most to our clients. As technical experts our focus is on the lifetime value of a project. Meaning we can design, supply, install, test and maintain all types of sprinkler, gas suppression, fire detection, and integrated security systems. With 140+ year trading experience and a strong project delivery culture, we are proud to have built lasting relationships with some of the UKs most respected companies in all areas of industry and construction.

What sets us apart? Our culture. What we call the Hall & Kay way.its a people thing. Put simply, we know we can achieve more when we work as a team with clients, with the communities we serve and in our own business. Our people create safety every single day, using their skills and experience to adapt to changing situations and rise to the challenges presented to them. Its our people that make us trusted to deliver.