Security & Safety Assistant

www.findapprenticeship.service.gov.uk - Jobboard; City of Edinburgh; On-site; GBP 24,000; Part time

Job summary

A higher education institution in Edinburgh is seeking a part-time Security & Safety Assistant to ensure safety across campuses and deliver excellent customer service. Candidates should have a customer-focused outlook, strong communication skills, and a valid UK driving license for mobile patrols. The role involves working within a supportive team environment and offers various employee benefits, including a generous pension scheme.

Benefits

41 days annual leave pro rata

Generous pension scheme (17.6% employer contribution)

Discounted access to onsite sports facilities

Qualifications

• Current UK valid driving licence for mobile patrols across campuses.
• Experience working face to face with diverse individuals.
• Understanding of student welfare and mental wellbeing issues.

Responsibilities

• Ensure a safe and secure environment for staff and students.
• Deliver excellent customer service to students, staff, and visitors.
• Support the University Strategy in maintaining facilities.

Skills

Customer service focus

Excellent communication skills

Use of Microsoft packages

Ability to use initiative

Job description

We are looking for a part time Security & Safety Assistant to join our team on a permanent basis, working across all three of our campuses (Sighthill, Merchiston & Craiglockhart) and our accommodation developments (Bainfield, Slateford Road and Orwell Terrace).

This is a part time, permanent position working 24/7 rotational shifts:

Two 12-hour nightshifts shift (7pm– 7am) then 6 days off.

Salary: £23,350 per annum pro rata plus 4% shift allowance.

Our benefits

We offer a great working environment where we support ambition, recognise achievement, and offer an attractive benefits package.

This includes:
• Minimum of 41 days annual leave pro rata
• A generous pension scheme (employer contribution of 17.6%)
• Nationally agreed pay increases each year
• Professional learning and development opportunities
• On-site parking
• Discounted access to onsite sports facilities and a wide range of other staff discounts

The Team

Our Property & Facilities team delivers a first-class service to over 1,700 staff and over 20,000 students. As a Security & Safety Assistant, you’ll make a difference by ensuring excellent customer service is delivered to our student, staff, and visitors. You will play a crucial role in ensuring a safe and welcoming environment throughout our campuses and student accommodation sites. This is an exciting opportunity to work as part of a team who are at the heart of the university.

The Role

This role reports to the Security Supervisor and is responsible for ensuring a safe and secure University Estate for students, staff and visitors, supporting the University Strategy and delivering excellent customer service.

The role is within the Property and Facilities Department which is one of the largest professional services departments within the University and is responsible for the management and development of the University
Campuses, Ancillary Facilities, Student Accommodation, Conferencing and Events, Catering, Facilities Services, Print and Document Services, Logistics and ENgage gym.

What we’ll need from you

We are looking for someone with a strong, customer service focused outlook. The ideal candidate will have an approachable demeanour with a solid understanding of current student welfare, student residential life and mental wellbeing issues. Successful applicants will have demonstrable experience of working face to face with a diverse range of people in a support focussed, disciplined environment; with a flexible approach to respond to situations in a positive way.

Applicants must demonstrate:
• Current UK valid driving licence required to undertake mobile vehicle patrols across all campuses and accommodation sites using University transport.
• Excellent oral, listening and written communication skills to enable effective communication in a variety of situations
• Evidence a customer focused approach to all interactions with Students, Staff and Visitors
• Proficient use of Microsoft packages – Word, Excel and Outlook
• A sound understanding in General Data Protection Regulation
• Ability to use initiative in lone working situations

Desirable attributes:

• Operational experience of security systems; CCTV; fire systems/equipment; and 2-way radio.
• Current first aid certificate
• Knowledge of Safeguarding

Please note, we require both your CV and application details form to review your application.

Additional Information

Closing date: 31st August 2025

Edinburgh Napier is committed to creating an environment where everyone feels proud, confident, challenged and supported and are holders of Disability Confident, Carer Positive and Stonewall Diversity Champion status.

The University is unable to sponsor the employment of international workers in this role on the Skilled Worker visa route. International applicants will only be able to take up this role if they can demonstrate an alternative right to work in the UK.