Security Patrol Officer

NHS; London; On-site; GBP 30,000 - 32,000; Full time

Job summary

The role as a Security Officer at a leading NHS trust in London involves maintaining safety, preventing crime, and supporting patients and staff in a vibrant healthcare environment. Candidates must demonstrate strong communication skills and the ability to work independently while ensuring compliance with Trust policies.

Benefits

Pension and expenses

Flexible working

Career development opportunities

Childcare support

Staff recognition scheme

Qualifications

• Experience as a security officer.
• Previous experience in healthcare or security environment.
• Experience in a customer-facing role.

Responsibilities

• Patrolling Trust sites and monitoring CCTV.
• Ensuring effective response to violent behavior.
• Conducting investigations into missing patients.

Skills

IT skills

Ability to produce clear and concise reports

Ability to work with minimum supervision

Problem-solving

Ability to work in a multi-disciplinary team

Education

GCSE English Language and Maths, or equivalent

Tools

CCTV operation

Job description

Job summary

We are one of four Major Trauma centres in London with over 14,000 staff working across 3 sites that include two Emergency departments.

You can expect a warm welcome at Imperial College Healthcare NHS Trust (ICHNT), our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At ICHNT we appreciate our staff and reward them with an outstanding benefits package including:

Pension and expenses

Accommodation

Childcare

Parking

Offers for staff

The Security department within the Trust is absolutely committed to delivering a professional service in line with the Trust values to ensure the safety and security of our patients, staff and visitors. We are looking for people who are committed to delivering excellent customer care, are caring and empathetic in their approach to situations and who take pride in what they do. We place a high value on treating all patients, customers and colleagues with respect and dignity, and seek people who strive for excellence and innovation in all that they do. On a daily basis you will be required to work closely with colleagues at all levels. Post holders will be required to work without supervision and use a high level of initiative in decision making. You will have the natural ability to be courteous and polite when engaging with people and able to work effectively within a team.

Main duties of the job

You will be preventing crime by patrolling the Trust sites, securing windows and doors, monitoring CCTV; you must have professional curiosity, be comfortable with being a visual deterrent and acting on behaviour deemed suspicious or criminal. Where appropriate you should be confident in removing people from Trust premises in accordance with the Criminal Justice and Immigration Act 2008. You will have contact with patients with complex mental health needs providing support to clinical colleagues who are providing care to those patients. Basic duties will also include:o To ensure that there is an effective and timely response to violent, aggressive and abusive behaviour and that necessary action is taken.o Be familiar with Trust policies and ensure they are applied and/ or police are informed of the matter.o Gather evidence and information to ensure a prosecution where appropriate. o Leading on the initial investigations into missing patients, criminal activity and may be part of the hospital response to major emergencies. o When a criminal offence has taken place on Trust premises, under Section 24 (A) of the Police and Criminal Evidence Act 1984, you could detain an individual until police arrive. o Conducting security patrols through all hospital premiseso Assisting the police with their enquirieso Assisting with lift entrapmentso Production of security and crime reports utilising online and technical reporting systems.

About us

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview. .

Details Date posted

04 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£30,039 to £31,088 a year pa inc

Contract

Permanent

Working pattern

Full-time

Reference number

290-CR-868

Job locations

Trustwide

London

W2 1NY

Job description Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.For both overviews please view the Job Description attachment with the job advert.

Job description Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.For both overviews please view the Job Description attachment with the job advert.

Person Specification Education/ Qualifications Essential

• GCSE English Language and Maths, or equivalent
• Previous experience working in healthcare or security environment
• Previous experience in a customer facing environment

Desirable

• Health & Safety certification
• Fire training
• Basic Security training in accordance with SIA accreditation
• Certificate in HealthCare Security training or equivalent
• Knowledge of legislation associated with security in a healthcare setting
• CCTV operation

Experience Essential

• Experience as a security officer or in a customer- facing role.

Desirable

• Experience of working in a complex or similar type of organisation

Skills/Knowledge/ Abilities Essential

• IT skills including Microsoft and internet use.
• Ability to produce clear and concise reports
• Ability to work with minimum supervision
• Ability to prioritise your workload
• Ability to follow written and oral instructions
• Able to solve problems and make key decisions under pressure.
• Ability to work as a member of a multi-disciplinary team.
• Ability to assist in the investigation and management of crime

Person Specification Education/ Qualifications Essential

• GCSE English Language and Maths, or equivalent
• Previous experience working in healthcare or security environment
• Previous experience in a customer facing environment

Desirable

• Health & Safety certification
• Fire training
• Basic Security training in accordance with SIA accreditation
• Certificate in HealthCare Security training or equivalent
• Knowledge of legislation associated with security in a healthcare setting
• CCTV operation

Experience Essential

• Experience as a security officer or in a customer- facing role.

Desirable

• Experience of working in a complex or similar type of organisation

Skills/Knowledge/ Abilities Essential

• IT skills including Microsoft and internet use.
• Ability to produce clear and concise reports
• Ability to work with minimum supervision
• Ability to prioritise your workload
• Ability to follow written and oral instructions
• Able to solve problems and make key decisions under pressure.
• Ability to work as a member of a multi-disciplinary team.
• Ability to assist in the investigation and management of crime

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details Employer name

Imperial College Healthcare NHS Trust

Address

Trustwide

London

W2 1NY

Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)

Employer details Employer name

Imperial College Healthcare NHS Trust

Address

Trustwide

London

W2 1NY

Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)