Security Operations Officer

Discovery Taymouth Management Ltd; Kenmore, Aberfeldy; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Competitive salary

Living wage employer

Uniform & Laundry

Shuttle service

Meal on duty

On-site gym

Staff discounts

Wellbeing programme

Team events

Job summary

Discovery Taymouth Management Ltd is seeking a Security Operations Officer to safeguard members, guests, colleagues, contractors, and property at Taymouth Castle Golf & Sport Club in Scotland.

You will operate across CCTV, alarm monitoring, incident management, and dispatch of security resources, coordinating with emergency services and Club staff. A valid SIA CCTV Licence and UK driving licence are required, with flexibility for shifts including nights and weekends.

Qualifications

• Proven experience within a security function, preferably in a SOC or control room.
• Valid SIA CCTV Licence and UK driving licence.
• Experience using alarm monitoring, access control, video management and crisis communication systems.
• Strong computer skills including Microsoft Office.
• Flexible to work rotating shifts, nights, weekends and public holidays.

Responsibilities

• Provide security operations across all Club locations and dispatch resources as required.
• Monitor alarms, CCTV and other security systems; manage incidents and escalation.
• Prepare concise incident reports for Security Management and stakeholders.
• Coordinate with Police, Fire and Rescue and other agencies as needed.
• Assist in after-hours access requests and maintain accurate records.

Skills

Security operations

SIA CCTV Licence

UK driving licence

Alarm monitoring

Access control

Video management

Crisis communication

Microsoft Office

Tools

Genetec

SmartPT

VMS systems

Job description

Salary: Competitive Salary Accredited Living Wage Employer

Our Security Operations Officers are part of a highly professional team dedicated to delivering exceptional safety and security services and encouraged to contribute their knowledge, experience, and skills to support both the Club community and the wider Security Department.

This is an exciting opportunity to work across a diverse range of departments within a prestigious organisation. As the Club continues to develop, the role will evolve alongside its expanding operations. You will play a key role in ensuring the safety and security of our members, guests, colleagues, contractors, and property. Your vigilance, sound judgement, and proactive approach will help create a safe, secure, and welcoming environment for everyone.

Discover the role

Providing support across all Club locations and undertaking a range of responsibilities including security operations, fire and life safety, alarm monitoring, CCTV and video surveillance, incident management, investigation support, and the dispatch of safety and security resources as required.

Operating in a role comparable to that of a modern security control room operator, Security Operations Officers are responsible for dispatching and coordinating responses to incidents occurring on Club premises or at Club events using appropriate communication systems and established procedures. They respond to and manage a wide range of incidents, including medical emergencies, burglar alarms, intruder alarms, fire alarms, duress alarms, and other security-related events, liaising with Police, Fire and Rescue Service, Ambulance Service, and other emergency or public safety agencies where appropriate.

The role requires officers to assess, document, and escalation security incidents and workplace threats in accordance with Club policies and procedures. They are responsible for producing clear, concise, and factual incident reports for Security Management and other authorised stakeholders, while monitoring and reporting any unusual or abnormal conditions to the appropriate departments and personnel.

Working closely with Club Management, Facilities Maintenance and Construction, Network Operations, Medical teams, and other operational departments to support the effective management of business-critical incidents, planned events, and emergency situations. They receive, assess, and disseminate information from Security Officers, employees, contractors, suppliers, reporting parties, and external agencies via radio, telephone, email, and other communication platforms.

You also coordinate authorised after-hours access requests to Club properties, ensuring that appropriate security procedures are followed and accurate records are maintained.

Discover you

You should have proven experience within a security function, preferably in a Security Operations Centre, control room, or similar environment, and hold a valid SIA CCTV Licence and UK driving licence.

You will have experience using security technologies including alarm monitoring, access control, video management, and crisis communication systems. Familiarity with platforms such as Smart PTT, Genetec, or similar VMS/SMS systems is desirable, with training provided where required. Strong computer skills, including Microsoft Office proficiency, are essential.

The successful candidate will be able to manage multiple priorities with minimal supervision while delivering excellent customer service in a fast-paced, luxury club environment. Strong communication skills, sound judgement, professionalism, and the ability to build effective relationships are essential. Flexibility to work rotating shifts, nights, weekends, and public holidays is required.

This role does not qualify for sponsorship under the Skilled Worker visa requirements and eligibility criteria. Only applicants with the right to work in mainland UK can be considered. We cannot consider applicants who require sponsorship. Offers are subject to successful completion of our reference and background checks.

Discover our Benefits and Perks

Embracing the breathtaking scenery in this part of Scotland and immersing yourself into the local community, working at Taymouth Castle Golf & Sport Club is more than a job, it offers a 'lifestyle.' Offers a chance to be part of the team building a project for generations to come.

• CompetitiveSalaryAccreditedLivingWageEmployer
• Uniform with Laundry Service Provided.
• Colleague Transport Shuttle between Aberfeldy and Kenmore.
• Mealonduty(freeofcharge).
• Useofon-sitestaffgym.
• Accesstostaffactivities and team events.
• Variousbenefitsincludingdiscountedlocalaccommodationforfriendsandfamilyto visit and local discounts with restaurants and retail businesses.
• All team members are protected by Wellbeing Plus: Hospitality Action's Employee Assistance Programme, which provides easy access to a wide variety of services and helps support a range of personal or work-related issues.
• Work-Family Culture.

We are situated on the A827 between Kenmore and Aberfeldy.

Close to the A9. Perth (1hour) Stirling and Edinburgh Airport (1.5hours) Glasgow (2 hours).

Competitive Salary Accredited Living Wage Employer

£14.42 per hour. Accredited Living Wage Employer

Competitive Salary Accredited Living Wage Employer