Security Operations Analyst FullTime London

Trainline plc; London; On-site; GBP 35,000 - 65,000; Full time

Job summary

Join a forward-thinking company as a Security Operations Analyst, where you will safeguard critical systems and data. In this dynamic role, you will monitor security incidents, optimize tools, and collaborate with teams to enhance security posture. With a focus on continuous improvement, you will develop documentation and dashboards to inform management of trends and risks. This innovative firm offers a vibrant work environment that champions diversity and growth, making it an exciting opportunity for those passionate about cybersecurity and eager to make a difference in the travel industry.

Benefits

Private Healthcare

Dental Insurance

Work from Abroad Policy

2-for-1 Share Purchase Plans

Extra Festive Time Off

Family-Friendly Benefits

Career Growth Opportunities

Personal Learning Budgets

Regular Learning Days

Qualifications

• Strong technical knowledge in Security, Networks, or Infrastructure.
• Experience with incident response in Security or Technology domains.

Responsibilities

• Monitor SecOps alert queue and investigate incoming alerts.
• Collaborate on incident analysis and remediation actions.

Skills

Incident Response

Analytical Skills

Problem-Solving Skills

Communication Skills

Teamwork Skills

Technical Knowledge

Tools

SIEM

EDR

Vulnerability Management

Job description

About us:

We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels.

Great journeys start with Trainline

Now Europe’s number 1 downloaded rail app, with over 125 million monthly visits and £5.9 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, and affordable as it should be.

Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh, and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high-speed journey.

Introducing Security Operations @ Trainline

We are seeking a highly motivated and detail-oriented Security Operations Analyst to join our dynamic Security Operations Team. As a Security Operations Analyst, you will play a critical role in safeguarding our organization’s assets and data by actively monitoring, analysing, and responding to security incidents.

You will also ensure that our security tools are optimized to their full potential, create and maintain detailed documentation, and provide key insights to management through customized dashboards and reports.

If you are passionate about cybersecurity, eager to stay ahead of emerging threats, and looking to grow within a fast-paced and evolving environment, we’d love to hear from you. Join us in strengthening our security posture and contributing to the protection of critical systems and data.

As a Security Analyst at Trainline, you will...

• Own the monitoring of our SecOps alert queue, triage and investigate incoming alerts.
• Collaborate with SMEs from across the business to conduct in-depth analysis of alerts, determining root cause, and identifying remediation actions or opportunities for detections tuning.
• Work with our Incident Management Team to respond to Security incidents. Provide security analysis to validate and size up the problem, along with making recommendations for containment. Follow up after incidents with post incident review (PIR), ensuring any outstanding actions are tracked, and trends are identified.
• Continuously develop and improve our documentation and playbooks, ensuring the team has a standardised response to incidents, and documentation for our tooling configuration.
• Support day-to-day management of key security tools, including SIEM, EDR, and Vulnerability Management, ensuring these are configured and used to their full potential and in line with best practices.
• Undertake threat hunts to identify gaps in our logging and monitoring, propose and support the onboarding of new log sources, and implementation of new alerts.
• (Once established within the team) join the on-call rota, responding to high priority incidents out-of-hours to ensure uninterrupted protection of mission critical systems and data.
• Stay up to date with the latest Cyber Security news, proactively raising and responding to emerging threats.
• Support the wider Security team in our compliance and accreditation activities (GDPR, PCI DSS, ISO 27001).
• Create, maintain, and analyse Security Operations dashboards and reports fed into management, and stakeholders across the business. Identify key trends to help inform Trainline's threat landscape, and key Security risks.

We'd love to hear from you if you have...

• Strong Technical knowledge, this could be across any domain (e.g., Security, Networks, Infrastructure, End User Compute).
• Experience with incident response, within Security or broader Technology domains.
• Familiarity with security tools (SIEM, EDR, Vulnerability Management).
• A desire to continuously upskill your Security knowledge and skills.
• Ability to work under pressure and manage multiple priorities in a dynamic environment.
• Strong analytical and problem-solving skills.
• Excellent communication and teamwork skills.

More information:

Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, extra festive time off, and excellent family-friendly benefits.

We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one!

Our values represent the things that matter most to us and what we live and breathe every day, in everything we do:

• Think Big - We're building the future of rail.
• Own It - We focus on every customer, partner, and journey.
• Travel Together - We're one team.
• Do Good - We make a positive impact.

We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality, and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated.

Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn, Instagram, and Glassdoor!