Security Officers

Mitie Group plc.; Skegness; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Wellbeing resources

Virtual GP service

Pension and life assurance

Cycle to Work scheme

Discounts for Mitie benefits

Job summary

Mitie Group plc. is recruiting a Security Officer to support DWP security across North Lincolnshire, Humber area and Lincolnshire Coast. The role offers weekday daytime hours, a strong customer-service element and travel between sites as needed.

You will patrol, respond to incidents, and liaise with emergency services, while complying with policy and maintaining a safe, welcoming environment for staff and visitors.

Qualifications

• Previous security experience.
• Good communication skills.
• Customer service mindset.

Responsibilities

• Carry out regular patrols and security checks at DWP sites.
• Respond to emergencies, incidents or suspicious activity.
• Provide a high standard of customer service and reassurance.
• Liaise with emergency services and Mitie centre as required.
• Complete accurate incident notebooks and reports.
• Follow Mitie and DWP policies at all times.

Job description

Are you a professional, reliable and customer-focused Security Officer looking for a role with variety, purpose and a consistent weekday working pattern? Mitie is recruiting Security Officers to support our Department for Work and Pensions (DWP) security team across several sites in the region. This is an excellent opportunity to be part of a professional national team, helping to create safe, secure and welcoming public-sector environments for colleagues, visitors and the communities we serve.

What's in it for you?

• Predictable working hours: Monday to Friday, days only, 08:45 to 17:15.
• Competitive pay: £13.45 per hour.
• Holiday entitlement: Between 5.6 and 6.6 weeks of holiday per year, depending on your contract and length of service.
• Wellbeing support: Access to employee wellbeing resources, including support through Mitie's wider benefits offering.
• Virtual GP service: Permanent and fixed-term Mitie colleagues, along with members of their household, can access Doctor Care Anywhere for expert advice, reassurance and diagnosis. The service is available 24/7, offers translator support across a wide range of languages, and can be accessed online using your Mitie Employee ID.
• Financial wellbeing: Access to Salary Finance tools, guidance and, subject to eligibility, responsible borrowing options.
• Pension and life assurance: Support for your future through workplace pension arrangements and life assurance for eligible colleagues.
• Cycle to Work: Support to help spread the cost of a bike and accessories through Mitie's Cycle to Work scheme.
• Mideals discounts and partner offer: Access to extra rewards, discounts and offers to support your wellbeing and enjoyment at work.

Where you'll work

This mobile regional role covers a group of DWP sites across North Lincolnshire, the Humber area and the Lincolnshire Coast.

DWP Regional Coverage Area

• North Lincolnshire /
• Humber Grimsby Barton Immingham Scunthorpe
• Lincolnshire Coast Skegness Louth

Travel expectation The successful applicant will need to be flexible and confident travelling between DWP sites across the locations listed.

What you'll do

• Help maintain a safe, secure and welcoming environment for DWP colleagues, visitors and property.
• Carry out regular patrols and routine security checks to identify and manage potential risks.
• Respond professionally and effectively to emergencies, incidents or suspicious activity.
• Provide a high standard of customer service, offering reassurance and support where required.
• Liaise with emergency services, local law enforcement and the Mitie Communication Centre when needed.
• Complete accurate notebook entries and incident reports following any incident or security concern.
• Follow Mitie and DWP policies, procedures and site instructions at all times.
• Previous security experience.
• A valid SIA licence; Door Supervisor licence preferred.
• A full UK driving licence and willingness to travel between sites.
• A professional, calm and confident approach when dealing with incidents or challenging situations.
• Good communication skills and a strong customer service mindset.
• Commitment to safety, compliance and doing the right thing.