Security Officer - Victoria Centre

Savills Management Resources; Nottingham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company is seeking a Security Officer to uphold security standards at Victoria Centre. The role involves customer service, proactive patrolling, and operational duties, requiring strong communication and a valid SIA Licence. Ideal for candidates with frontline service experience and a professional demeanor.

Qualifications

• Good communication skills (verbal and written) are essential.
• Customer service skills and smart appearance are valued.
• Possession of an SIA Licence and First Aid qualification is mandatory.

Responsibilities

• Ensure ongoing security through proactive patrolling.
• Deliver excellent customer service and deter unauthorized access.
• Assist with fire alarm testing and operate CCTV equipment as needed.

Skills

Good communication skills

Excellent customer service skills

Proactive team player

Smart professional appearance

Education

SIA Licence holder

First aid qualification

Job description

Purpose of the Role

As the Security Officer within the Security side of the business you will ensure exemplary standards in communication to our customers, retailers and team members and be an ambassador for Victoria Centre and our wider business.

Key Responsibilities

This role will include a variety of tasks including the following:

• Ensure the on-going security and safekeeping of the complex through proactive patrolling.
• Carry out duties in accordance with the Assignment Instructions.
• Deliver excellent customer service.
• Deter unauthorised personnel from gaining access to the complex.
• Liaise effectively with the Security Team Leader on a regular basis.
• To be aware of the obligations under the Health and Safety regulations concerning their own safety, that of their colleagues and tenants.
• Ensure that all roads and emergency access and exit points are kept free of obstructions and any unauthorised vehicles or obstructions are moved quickly and efficiently.
• Assist with fire alarm testing as required and have full knowledge of fire alarm procedures.
• Ensure only authorised personnel gain access to the service area.
• Subject to being fully licensed, operate the on-site CCTV equipment as required.

Skills, Knowledge and Experience

Essential:

• Good communication skills both verbal and written.
• Excellent customer service skills.
• Supportive and proactive team player.
• Smart professional appearance.
• SIA Licence holder.
• First aid qualification

Desirable:

• Previous experience in customer facing role
• First Aid certificate / Defibrillator Trained
• CCTV Licence.

Working Hours - Rolling rota 5 out of 7 including weekends

#LI-DNI

Please see our Benefits Booklet for more information.