Security Officer - Swinton, M27

Ward Security Limited; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading security services provider in the UK is seeking a Security Officer for Swinton Shopping Centre in Manchester. The role offers competitive pay and numerous benefits, including financial support for SIA licensing, training, and development opportunities. The ideal candidate demonstrates exemplary customer service and communication skills, with a focus on maintaining safety and security.

Benefits

Financial support for SIA Licensing

Cycle to work salary sacrifice scheme

Company Pension scheme

Life Assurance benefits

Progression, training, and development opportunities

Discounted gym membership

Discounts at major retailers and travel suppliers

Restaurant and Supermarket vouchers

Cinema tickets

Access to 24/7 free Employee Assistance programme

Qualifications

• Proven work experience as a Security Officer (minimum 1 year).
• Valid SIA licence and UK Drivers licence required.
• Strong communication and customer service skills.

Responsibilities

• Conduct foot patrols within defined areas.
• Investigate and manage incidents according to corporate policy.
• Complete daily reports capturing relevant information.

Skills

Customer Service

Communication

Conflict Management

Problem Solving

Education

SIA Licence

UK Drivers Licence

Job description

The Parade, Swinton, Manchester M27 4BH, UK

Job Description

Posted Thursday 12 June 2025 at 00:00

Are you looking to gain more experience within the security industry? Are you an experienced security officer who is looking for extra hours and would like the opportunity to apply your skills and experience at Swinton Shopping Centre in Manchester?

...Apply now!

The ideal candidate will demonstrate exceptional customer service abilities, maintain a professional and polished appearance, and excel in both independent and collaborative work environments. Strong communication skills are essential, as is the ability to work effectively outdoors regardless of weather conditions. Conflict management expertise is also highly desirable.

Role: Security Officer
Pay Rate: £12.60 p/H
Shift Pat tern: 3 week rotation
Location: Manchester, M27 4BH
Role Requirements:SIA licence

Benefits include:

• Financial support for SIA Licensing and renewal
• Cycle to work salary sacrifice scheme
• Company Pension scheme
• Life Assurance benefits
• Progression, training, and development opportunities

Additional benefits we offer via our ReWard membership :

• Discounted gym membership
• Discounts at major retailers and travel suppliers
• Restaurant and Supermarket vouchers
• Cinema tickets
• Access to 24/7 free Employee Assistance programme
  
  

Main Duties:

• Always conduct yourself in a professional manner
• Ensure all instructions, both written and verbal are adhered to
• Conduct foot patrols external within defined areas as an effective deterrent in the protection of the shopping centre
• Investigate and take the appropriate lawfully action as authorised by the corporate policy on accidents, incidents, trespassing, suspicious activities, safety, and fire incidents
• Unlocking and locking of the shopping centre
• Complete daily reports, including relevant information, observations, surveillance footage, and signatures
• Excellent communication skills to all levels – verbally, written, phone and by security radios
• Effective operation of all pass systems relevant to an assignment
• Practical working knowledge of all current and applicable equipment
• Sound working knowledge of health and safety instructions pertaining to assigned duties
• Conflict management expertise is also highly desirable

Must Haves:

• Valid SIA licence
• UK Drivers licence
• Proven work experience as a Security Officer (minimum 1 year)
• Excellent customer service and communication skills
• High level of self-presentation
• IT literate- Ability to operate detecting systems and emergency equipment
• Quick thinking and problem-solving skills
• A positive attitude to dealing with people and taking on challenges

Who We Are:
Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally.

We seek the best talent to uphold our vision “ We look after our people; our people look after our clients. We aim to retain and attract the very best of both ”.

Why Work For Us?
Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits.

We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path.

To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.

At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.

The Parade, Swinton, Manchester M27 4BH, UK