Security Officer - Southwestern Rail

Optime Group; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

Optime Group is seeking experienced Security Officers for Southwestern Rail in London. The role involves ensuring passenger safety, conducting security checks, and providing customer service. Candidates must hold a valid SIA license and possess strong observational and communication skills. Flexible shifts are available with competitive pay, and the opportunity for a permanent position based on performance.

Benefits

Free transport across the Southwestern Rail Network

Weekly Pay (every Friday)

Temp to Perm opportunities

Qualifications

• Must hold a valid SIA licence.
• Experience in a security or customer service role, preferably in an airport or similar environment.
• Excellent communication and interpersonal skills.

Responsibilities

• Conduct thorough security walks to detect prohibited items.
• Provide exceptional customer service by assisting passengers.
• Handle security incidents and emergency situations professionally.

Skills

Customer service skills

Communication

Observational skills

Attention to detail

Education

Valid SIA licence

Experience in security or customer service role

Job description

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Security Officer - Southwestern Rail, London

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Client:

Optime Group

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

c46d7dcdb527

Job Views:

8

Posted:

22.06.2025

Expiry Date:

06.08.2025

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Job Description:

Recruitment experts Optime are searching for experienced Security Officers to join a well-respected and successful client tasked with supporting security contracts across Southwestern Rail

Are you ready to undertake a 1st class journey that combines your passion for security with exceptional customer service skills? Look no further! It’s a thrilling career where you'll play a crucial role in ensuring the safety and satisfaction of millions of passengers.

Please note:

• A Valid SIA is required for this role.
• You will need to apply for a basic DBS to start this role.

What's on Offer:

Day or Night shifts available full time.
A significant amount of Adhoc work is available across the SWR network.

Free transport provided across the Southwestern Rail Network for all of your shifts at any station

• Rate of pay: £13.10 per hour.
• Night shift Example 18:00 – 06:00 or 22:00 – 06:00
• Day Shift Example 06:00 – 18:00 06:00 – 14:00
• Shifts are a minimum of 8 hours
• Part time, Casual/ad hoc and Full-time roles
• Weekly Pay (every Friday).
• Temp to Perm (performance-based)
• Conduct thorough security walks, to detect prohibited items and potential threats.
• Locate placed Network rail tags to demonstrate a secured station walk has been completed
• Engage in constant vigilance and stay up to date with the latest security procedures and regulations, always ensuring compliance.
• Provide exceptional customer service by assisting passengers with their queries, offering guidance, and creating a welcoming and stress-free environment.
• Communicate and collaborate effectively with rail staff, and other security personnel to maintain a cohesive and efficient operation.
• Handle security incidents and emergency situations with professionalism, remaining calm under pressure and taking appropriate actions to ensure the safety of all.
• Assist with the implementation of crowd control measures during busy periods, maintaining order and ensuring a smooth flow of passengers.

Requirements:

• You must hold a valid SIA licence.
• A positive, customer-centric attitude with a genuine desire to create a pleasant experience for all airport visitors.
• Excellent communication and interpersonal skills, with the ability to remain calm and aid in stressful situations.
• Experience in a security or customer service role, preferably in an airport or similar environment.
• Strong observational skills and attention to detail to effectively identify potential security risks.
• Ability to adapt quickly to changing situations and adhere to strict security protocols.
• Physically fit and able to stand for extended periods and perform routine security tasks.
• Willingness to work flexible schedules, including weekends.
• Must be over 18.

For an opportunity to interview for this fantastic role, please submit your CV to apply!

Optime Group is acting as an Employment Business in relation to this vacancy.