Security Officer - Security - Jumeirah Carlton Tower

Jumeirah Carlton Tower; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading luxury hotel in London is seeking a Security Officer to ensure the safety and security of guests and staff. The ideal candidate will have prior experience in hotel security, possess an SIA License, and demonstrate strong communication skills. This role offers competitive salary, attractive employee perks, and opportunities for ongoing training and development.

Benefits

Competitive salary plus service charge

28 holidays including Bank Holidays

Life insurance

Access to Jumeirah perks website for discounts

Meals on duty

Employee assistance programs

Ongoing training and development

Social events and recognition programs

Qualifications

• Experience as a hotel security officer.
• Excellent English reading, writing, and speaking skills.
• Ability to handle crisis situations.

Responsibilities

• Monitoring entrances, exits, and public areas for unauthorized access.
• Conducting regular patrols of hotel grounds and guest floors.
• Managing access control by verifying visitors and contractors.

Skills

Proficiency in Microsoft Office

Knowledge of fire-fighting and CCTV equipment

First aid and CPR training

Strong interpersonal and communication skills

Education

SIA License

Security training certification

Police or military background

Job description

About Jumeirah and the hotel:

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia, and Africa. Since opening the iconic Jumeirah Burj Al Arab in 1999, the brand has become renowned worldwide for its beachfront resorts, city hotels, and luxury residences. Notable properties include Jumeirah Olhahali Island in the Maldives, Jumeirah Capri Palace in Italy, and Jumeirah Carlton Tower in London, known for its blend of heritage and contemporary luxury.

Jumeirah Carlton Tower, located in Knightsbridge, London, features 186 guestrooms, including 87 with balconies offering stunning views of the city. The hotel boasts London's largest naturally lit rooftop swimming pool at The Peak spa, access to Cadogan Gardens, and the Italian restaurant La Maison Ani.

An opportunity has arisen for a Security Officer at Jumeirah Carlton Tower. The main responsibilities include:

1. Monitoring entrances, exits, and public areas for unauthorized access or suspicious activities.
2. Conducting regular patrols of hotel grounds, guest floors, and back-of-house areas.
3. Managing access control by verifying visitors, vendors, and contractors.
4. Responding promptly to alarms, emergencies, or disturbances, coordinating with management and emergency services.
5. Handling lost and found procedures securely.
6. Assisting guests with security-related inquiries, providing reassurance and support.

About you:

The ideal candidate will have:

• Experience as a hotel security officer
• SIA License
• Security training certification
• Police or military background
• Excellent English reading, writing, and speaking skills
• Ability to handle crisis situations

Skills required:

• Proficiency in Microsoft Office (intermediate level)
• Knowledge of fire-fighting and CCTV equipment
• First aid and CPR training
• Strong interpersonal and communication skills

Benefits:

In addition to F&B benefits and hotel discounts worldwide, the role offers attractive employee perks, including:

• Competitive salary plus service charge
• 28 holidays including Bank Holidays
• Additional holiday for significant birthdays
• Life insurance
• Access to Jumeirah perks website for discounts
• F&B and spa treatment discounts
• Enhanced pay for bank holiday work
• Uniform dry cleaning
• Meals on duty
• Employee assistance programs
• Wellness benefits (e.g., chiropody, flu jabs)
• After-hours taxi service
• Social events and recognition programs
• Ongoing training and development
• Gifts for weddings or new babies
• Cycle scheme and internal transfer opportunities
• Eye tests and VDU discounts
• Dental cashback plan

Additional benefits based on length of service include sick pay, travel loans, hotel stays, pension plans, and income protection schemes.

If you believe you are a good fit for this position, please apply today!