Security Officer - Relief - Norwich/Lowestoft

Mitie; Norwich, Lowestoft; Presencial; GBP 12.000 - 18.000; Jornada completa

Descripción de la vacante

Mitie is seeking a Relief Security Officer to cover Norwich and Lowestoft, with potential additional areas. The role requires day and night shifts, a full UK driving licence and own vehicle due to site locations, and a valid SIA DS licence.

You will work on corporate client sites, undertaking leave cover, ad-hoc tasks and last-minute shifts. Expect ongoing training, compliance with UK laws, and a focus on maintaining safety and security across multiple sites.

Formación

• Previous security experience on corporate sites.
• SIA DS license mandatory.
• Excellent written and verbal communication.

Responsabilidades

• Protect property, people and assets per Assignment Instructions (AI's) and site changes.
• Meet and/or exceed KPIs/SLAs for the customer.
• Undertake additional training for self-development and licence renewals.
• Complete site tasks as defined in Assignment Instructions.
• Maintain accurate incident notebooks and reports.
• Call emergency services and escalation paths as required.

Conocimientos

Security experience

SIA DS license

Communication skills

Descripción del empleo

Security Officer - Relief - Norwich/Lowestoft

Relief officer position, covering both Norwich and Lowestoft and potential other local areas.

Must be able to work Days and Nights - Monday to Sunday

Must have a full UK licence and own vehicle due to site locations.

Working on corporate client sites, covering annual leave, adhoc work and also last minute blowouts.

DS licence is advantageous

Job Overview

• To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.
• Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
• To undertake additional training to ensure continuous self-development.

Main Duties

Operations

• To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
• Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
• Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
• To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.
• Comply with legal obligations and safety requirements of the role.
• Follow instructions and procedures appropriately without unnecessarily challenging authority.
• Work in a systematic, methodology and orderly way.

Training

• Fully and satisfactorily complete all required competency training.
• To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
• Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
• You are required to ensure you renew your licence 16 weeks before expiry.

Security and Health & Safety

• Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
• Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
• Use common sense and initiative by immediately involving others if a situation appears to become threatening.
• To maintain professional conduct in the face of difficult situations and challenging customers.
• Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
• Keep to schedules and demonstrate commitment to Mitie and the Client.
• To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
• To call emergency services and Communication Centre to report all incidents.

What we are looking for

• Previous Security Experience
• SIA License DS
• Good written and verbal communication

Private Sites

• Please ensure that you discuss your application with your current line manager before formally applying.
• Internal job moves are subject to the standard terms for the post being advertised. Enhanced terms cannot be honoured.