Security Officer - Mobile East London

Emcor Uk; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading facilities management company is seeking a Relief Officer to ensure a safe environment at various sites. The role requires excellent customer service skills, SIA licenses, and the ability to work flexible hours. Join us to help create a secure workplace for all.

Benefits

XX days holiday + bank holidays

Holiday Buy Scheme

Industry-leading maternity and paternity policies

Refer a Friend scheme

GEMS recognition scheme

Access to Flex Benefits

Bike To Work Scheme

Paid volunteering and charity days

Medicash health cash plan

Employee Assistance Programme

Qualifications

• SIA Licence – Security Guard (SG) required.
• Customer service experience is essential.
• Clearance to BS7858 required.

Responsibilities

• Manage access and egress to buildings.
• Assist staff and guests with information.
• Maintain accurate records and logs.

Skills

Customer service

Communication

IT proficiency

Education

First aid qualification

Tools

Word

Teams

Outlook

Job description

Location: East London, Dartford, Harlow, and Brixton

This is a mobile role; a Full UK Driving Licence is required.

Working hours: Shift Pattern - 5 out of 7 days, including days, nights, and weekends; 60 hours per week.

Contract Type: Permanent, Full-time

Relief officer required to work at various operational sites, assisting with access control, ID checks, site patrolling, and other gatehouse duties.

Essential qualifications: Driving licence and SIA DS or SG.

About EMCOR UK:

At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand their needs, from strategic to operational levels. Our purpose is to “create a better world at work”. Using our insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapt our services, and enhance workplace experiences while optimising efficiency and minimising environmental impact. We are committed to safety, compliance, and assurance, empowering our customers to shape a better future—whether guiding their path to net zero or redeveloping their facilities for better efficiency.

Role overview:

This role involves performing daily tasks to create a safe and secure environment for visitors and staff, while providing excellent customer service.

What you'll do:

1. Demonstrate a high level of customer service, professional presentation, and confidentiality at all times.
2. Manage access and egress to buildings, maintaining strong customer service skills.
3. Be aware of protest and demonstration activities, responding or escalating as appropriate.
4. Assist staff, guests, contractors, and public bodies with information, directions, or queries professionally.
5. Follow all operating procedures diligently.
6. Assist during major incidents as instructed.
7. Display your SIA licence visibly while on duty.
8. Maintain accurate records and logs; submit reports as required.
9. Participate in staff welfare, development programs, and mandatory training.
10. Use communication tools (radio/phones) confidently and clearly.
11. Perform any other reasonable duties as required.

Person Specification:

Requirements include:

• Clearance to BS7858.
• SIA Licence – Security Guard (SG).
• SIA Licence – Door Supervisor (DS) (if applicable).
• SIA Licence – CCTV (if applicable).
• First aid qualification.
• Customer service experience.
• Strong written and verbal communication skills.
• Proficiency with IT software (Word, Teams, Outlook).
• Reliable, punctual, approachable, and well-presented.
• Flexible approach to duties.
• Ability to prioritize and work under pressure.
• Comfortable working alone or as part of a team.

Additional benefits include:

• XX days holiday + bank holidays.
• Holiday Buy Scheme (up to 5 days/year).
• Industry-leading maternity and paternity policies.
• Refer a Friend scheme (£500 per referral).
• GEMS recognition scheme with vouchers.
• Access to Flex Benefits (discount shopping, gym, mobile, family activities, insurance, dining, car leasing, breakdown cover).
• Bike To Work Scheme.
• Paid volunteering and charity days.
• Medicash health cash plan.
• Employee Assistance Programme for personal, health, legal, and financial support.

We embrace diversity and encourage applicants from all backgrounds. We are committed to equal opportunities and fostering an inclusive environment where everyone is valued. Join us in building a better world at work.