Security Officer - Bond Delivery Full Time (Northern Ireland)

bidvestnoonan; Northern Ireland; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading security services provider in Northern Ireland is seeking a dedicated Security Officer. The role involves delivering exceptional security services to protect people and property on behalf of clients, maintaining high standards of service, and adhering to regulatory requirements. Ideal candidates will possess essential certifications including SIA licenses and have a strong focus on customer service.

Qualifications

• Valid SIA licence essential.
• 1st Aid and CCTV Certification required.
• Demonstrated experience in a customer-facing role necessary.

Responsibilities

• Deliver security services ensuring safety and compliance.
• Maintain dialogue with clients and respond to incidents.
• Manage security equipment and report issues.

Skills

Communication

Problem Solving

Interpersonal Skills

Customer Focus

Teamwork

Education

Current valid SIA licence

1st Aid Certificate

CCTV Licence

Job description

Security Officer - Bond Delivery Full Time (Northern Ireland)

• Security Officer - Bond Delivery Full Time (Northern Ireland)

About The Role

Main Purpose of Role
Reporting to the Regional Manager, the role holder will be responsible for delivering the security service for our client and for the day-to-day protection of persons and property. They will ensure that exceptional service levels are provided to our client and customers and carry out the appropriate defined security processes and procedures in accordance with our policies, Vison and Credo .

Our credo describes what matters most to us. We live our credo every day.

PEOPLE FIRST

• Be a role model for positive attitude and respect for our colleagues, client and customers;
• Carry out security activities to the standards confirmed in the site specification and to the standards trained and defined by the SIA;
• React to any incident or event in order to ensure the safety of persons and property in line with training, client requirements and Company policies and procedures;
• Maintain a proactive dialogue with internal and external customers, responding to feedback appropriately.

THE BASICS

• Reinforce our vision to always be our clients “partner of choice”;
• Some IT skills needed to send emails
• Booking vehicles in an off site
• Proactively operate monitor CCTV cameras to allow entry and exit to site.
• Operate two way radio
• Report any suspicious items or activities;
• Maintain a log of all incidents and provide written and verbal reports to the Contract Manager;
• Advise Line Management of any security occurrence or system failure and identify and report any situation of potential risk or concern affecting security;
• Maintain, operate and test security equipment and report any failures or performance deterioration;
• Comply with SIA, Company and client operating procedures, working practices and protocols;
• Successfully complete mandatory SIA training;
• Adhere to performance standards which deliver client and customer expectations;
• Ensure adherence to all legal requirements;
• Actively contribute towards the achievement of our strategic and operational targets and overall business aims.

ADAPTIVE & AGILE

• Respond to emergency incidents following the agreed procedures;
• Actively contribute to a high-performance culture and embrace change;
• Work closely with colleagues and management to discuss actions, innovations and challenges;
• Understand and adapt to the varying needs of our business;
• Be fully flexible to support the rostering requirements to fulfil the operational requirements of the client.

IMAGINATION

• Identify and propose new ways of working with colleagues and the management team;
• Participate in a culture of continual improvement by fully participating in the success of our business and self-development through our Pathway to Success programme.

SOCIAL VALUE

• Actively support and encourage a culture of social responsibility;
• Actively encourage a green agenda across our client site;
• Participate in events that support local charities.

EARN TRUST

• Demonstrate and encourage trust, integrity and collaboration with all our colleagues and our client;
• Build and maintain positive relationships to ensure the delivery of exceptional services and to safeguard our current and future business requirements;
• Build trust with every action and contact with our colleagues and clients.

Person Specification

Area

Qualifications

• Current valid SIA licence (Manned Guarding or Door Supervisor).
• 1 st Aid Certificate.
• CCTV Licence

Knowledge and Experience

• Demonstrable track record/experience in a customer facing role;
• Ability to work in a demanding and high compliance role;
• Managing challenging situations;
• Strong customer focus in delivering and improving services.

Skills and Abilities

• Excellent communication and interpersonal skills;
• Developing and sustaining effective working relationships;
• Maintaining accurate records;
• Working under pressure;
• Problem solving and decision making;
• Working as part of a team.

About Us

Bidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work.

We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognise their successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success.

Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected. We are delighted to welcome applicants from our Armed Forces community and people from diverse backgrounds and identities.