Security Officer

Abm; Worcester; On-site; GBP 80,000 - 100,000; Full time

Job summary

ABM UK seeks a diligent Security Officer for the Crowngate Shopping Centre in Worcester. In this role, you will ensure client safety through regular patrols, access control, and incident response while providing excellent customer service. Join a reputable team that values diversity and inclusion.

Benefits

24/7 GP access

Mental Health support

Get Fit Programme

Financial and legal support

Cycle to work scheme

Qualifications

• Experience as a Security Officer or similar role.
• Strong knowledge of security procedures.
• Ability to handle conflict situations.

Responsibilities

• Conduct regular patrols to deter intrusions.
• Monitor access points and issue visitor passes.
• Respond to alarms and perform first aid if needed.

Skills

Observation

Problem Solving

Communication

Education

Valid SIA license

Job description

Social network you want to login/join with:

LOCATION: CROWNGATE SHOPPING CENTRE, Worcester

HOURS: 42 hours per week, 4 on 4 off

ABM UK is a well-established and leading provider of facility service solutions in the UK. With over 30 years of industry experience, ABM UK is dedicated to delivering high-quality facility services to a diverse range of clients, including shopping centers, commercial locations, and airports.

We are currently seeking a responsible and vigilant Security Officer to join our team. In this role, you will be responsible for ensuring the safety and security of our clients' premises and assets. You will contribute to maintaining a safe working environment and preventing unauthorized access and incidents.

Responsibilities:

• Conduct regular patrols of the premises to deter and detect any signs of intrusion or unauthorized entry
• Monitor and control access points, including checking identification and issuing visitor passes
• Operate and maintain security systems, including surveillance cameras and alarms
• Respond to alarms and incidents promptly and appropriately, including performing first aid if required
• Write detailed reports on incidents, accidents, and suspicious activities
• Collaborate with local law enforcement and emergency services when necessary
• Provide excellent customer service to visitors and employees, assisting with inquiries and directing them as needed

Requirements

• Previous experience as a Security Officer or in a similar role
• Strong knowledge of security procedures and protocols
• Valid SIA license
• Good written and verbal communication skills
• Excellent observation and problem-solving skills
• Ability to handle and defuse conflict situations with professionalism
• Physically fit and able to stand for long periods of time
• Flexibility to work various shifts, including nights, weekends, and holidays

We’re proud to offer a great range of benefits including:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work, our innovative employee app where you can find:
• Perks: discounts, gift cards, cashback, and exclusive offers
• Life: Search for resources and tools on topics ranging from family and life to health, money and work
• Support: Online chat or telephone service for urgent support in a crisis

For more information about ABM’s benefits, visit our careers page

ABOUT US

ABM is one of the world’s largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries – from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we’re proud to service icon sites across the country with more than 10,000 team members. For more information, visit

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.