Security Officer

OCS; Tees Valley; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Attendance allowance

Funded training

Clear progression pathway

Supportive team

Hapi app discounts

Job summary

OCS UK & Ireland is recruiting for a Court & Tribunal Security Officer based at Teesside Combined Court Centre. You will oversee access control, monitor activity, operate CCTV and screening equipment, and respond to incidents to keep court users safe and welcomed.

The role requires a valid SIA licence, enhanced DBS and BS7858 clearance, plus strong communication and customer-service skills. This is a site-based position with a professional, reliable and calm approach in challenging situations.

Qualifications

• Must have Right to Work in the UK and ability to pass an enhanced DBS and BS7858 security clearance.
• A valid SIA Licence and relevant security experience.
• Strong communication and customer service skills.
• A professional, reliable and detail-focused approach.
• Good understanding of security procedures and health & safety practices.
• Ability to remain calm and respond effectively in challenging situations.

Responsibilities

• Provide a professional, welcoming and customer-focused service to all court users
• Control access to the building, ensuring security procedures are followed at all times
• Operate security equipment including CCTV, x-ray machines and handheld metal detectors*
• Conduct searches in line with site procedures
• Monitor public and restricted areas, maintaining regular communication with control points
• Respond promptly and effectively to alarms, incidents and security concerns
• Accurately record and report all incidents and activities
• Support the safe and secure movement of people within the building
• Maintain high standards of professionalism and compliance at all times

Skills

SIA Licence

Right to Work

Security experience

Communication skills

Customer service

Calm under pressure

Job description

About The Role:

Days of Working: This position will be based at Teesside Combined Court Centre, working Monday - Friday 09:00 - 17:00pm.

As a Court & Tribunal Security Officer, you will play a key role in maintaining a safe, secure and welcoming environment within a designated court or tribunal building. You will be responsible for overseeing access control, monitoring activity and responding to incidents, ensuring that all visitors, staff and service users are supported in a professional and respectful manner.

This is a site-based role, where you will work closely with colleagues and the wider court service to deliver a consistently high standard of security and customer service.

As part of your role, your key responsibilities will include, but are not limited to:

• Provide a professional, welcoming and customer-focused service to all court users
• Control access to the building, ensuring security procedures are followed at all times
• Operate security equipment including CCTV, x-ray machines and handheld metal detectors*
• Conduct searches in line with site procedures
• Monitor public and restricted areas, maintaining regular communication with control points
• Respond promptly and effectively to alarms, incidents and security concerns
• Accurately record and report all incidents and activities
• Support the safe and secure movement of people within the building
• Maintain high standards of professionalism and compliance at all times

The ideal candidate should meet the following criteria:

• Must have Right to Work in the UK and ability to pass an enhanced DBS and BS7858 security clearance
• A valid SIA Licence and relevant security experience
• Strong communication and customer service skills
• A professional, reliable and detail-focused approach
• Good understanding of security procedures and health & safety practices
• Ability to remain calm and respond effectively in challenging situations

Desirable:

• Experience working within public sector or regulated environments
• Experience using security systems such as CCTV and screening equipment

Why join OCS?

• Guaranteed fixed hours per week with additional earning potential through overtime at enhanced rates
• £1 per hour Attendance Allowance on contracted hours (subject to criteria)
• Funded training, development opportunities and a clear pathway to recognised qualifications
• Work as part of a professional and supportive team within the Courts & Tribunals Service
• Access to the Hapi app for discounts, rewards and wellbeing resources

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be f or our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.