Security Officer

Swindon Borough Council; Swindon; On-site; GBP 25,000 - 35,000; Full time

Job summary

Swindon Borough Council seeks an experienced CCTV Control Room Operator and Security Officer to manage security operations and ensure effective incident response. This role requires strong organizational skills, a proactive approach, and valid SIA licenses, ensuring safety and security in various contexts.

Benefits

Flexible work-life balance

Personal development opportunities

Qualifications

• Must possess a valid SIA CCTV Operatives Licence and Security/Door Supervisor Licence.
• Fluent in English language, required for customer-facing role.
• Experience in emergency situations essential.

Responsibilities

• Manage and coordinate Security Officers and Mobile Patrol Officers.
• Monitor cameras and detect issues/incidents.
• Liaise with clients, customers, and authorities including the Police.

Skills

Organised

Calm

Proactive

Customer Service

Tools

CCTV Systems

Computer Systems

Job description

Swindon Borough Council are on an exciting journey to transform service delivery. We want our town to be the best it can be. Our ambitious vision in the new Swindon Plan is supported by realistic transformation programmes, with the people of Swindon at their heart. Because that’s who we’re doing it for – the communities and businesses that make our town great. As part of the Council, you’ll support a friendly local authority making decisions with real impact. It’s all for better public services. Better processes. And a better quality of life, for everyone. Join us, and Swindon will be better with you.

Your next role

Anew permanent position has become available for an experienced CCTV Control Room Operator and Security Officer role within Swindon Borough Council.

The CCTV Control Room is a very important part of our business. The officers who manage the Control Room are all experienced and reliable individuals and we are looking for the perfect candidates to join and flourish in this exciting role.

The role involves managing and coordinating the Security Officers on duty, Mobile Patrol Officers and be a focal point of the company in regards to dealing with customers, clients and the general public.

The ideal candidate must be someone who is organised, calm and proactive along with being able to follow policies, instructions and guidelines in order to ensure all tasks are actioned appropriately. We do seek someone who is keen to bring their own ideas, solutions and creative freedom in order to improve and assist in the role.

The Security Officer role will include working on various sites in and around the Swindon area. Both the Control Room and Security Officer duties will be based on a monthly roster in advance and you will also be require to be flexible to assist with holiday and sickness cover. The role will include primarily working nights day shifts and weekends but will also include other duties that will be issued and rostered accordingly.

The main duties include but are not limited to:

Camera monitoring and detection of issues/incidents.

Controlling access and egress.

Liaising with clients and customers as well as other authorities including the Police and Fire Brigade.

Monitoring Security Officers welfare via computer programme systems.

Supplying information and assistance for all of our Officers on sites.

Downloading reports and data.

Responding to alarms and disturbances.

Logging information.

Completing all paperwork accurately.

Working alongside managers to ensure issues are dealt with professionally.

Accurately reporting and relaying important information to clients and management.

We operate a 12-hour shift pattern covering days, nights and weekends.

The candidate must be familiar with the operation of CCTV Systems as well as the use of other Computer systems. The candidate must also have experience in dealing with emergency situations and adopt a calm and proactive nature in dealing with issues.

An offer of employment can unfortunately not be considered if the candidate does not possess a valid SIA CCTV Operatives Licence and SIA - DS/Security Licence.

*The candidate must possess a valid SIA CCTV and Security/Door Supervisor Licence and a Full Driving Licence is also a requirement for the role.

Candidates must be fluent in the English language (as a requirement of Part 7 of the Immigration Act – for the effective performance of a customer-facing role).

Your next package

Please see our offer for more details.

As an employee, you will receive a diverse and exciting environment in which to work, encouraging creativity and innovation whilst recognising the need to support ongoing personal development and a flexible work life balance.

For Swindon to thrive in the future, we need to lay the foundations now. It’s why our regeneration and transformation programmes are already underway. So, you’ll be joining us at an exciting time on our journey. We’ll look to you to share your knowledge, influence decisions and drive real, positive change. With your contributions, we’ll achieve our vision of a prosperous, re-vitalised Swindon together. And you’ll be proud to say it was made better with you.

Please see our page for more details.

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Your next steps

As an inclusive employer, we welcome applications from a diverse range of communities, and in particular disabled people and people from ethnic minorities. Read our.

Read the and select the Apply button where you will be redirected to the Swindon Borough Council website to complete our online application process. Clicking the ‘Apply’ button on this job website is not an application, you must register on the Swindon Borough Council website in order to be considered for the role.

We reserve the right to close this vacancy early so early applications are encouraged.