Security Officer

Argenbright Security Europe Limited; St Helens; Remote; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Access XD Recognition – Rewards and –+

Apprenticeship Opportunities

Employee of the Month Scheme

110% Club for Outstanding Performers

Stream – Flexible Pay Access

Employee Assistance Programme (EAP)

Career Progression Opportunities

Ongoing Training and Development

Job summary

Argenbright Security Europe Limited (ASEL) is seeking a Retail Security Officer in St Helens to provide visible deterrence, respond to incidents, and complete detailed incident reports. The role requires holding a valid SIA licence and working a 42-hour weekly pattern with a shift schedule across multiple days.

You will patrol the store, assess vulnerabilities, and coordinate with management and local authorities as needed, while ensuring respectful handling of vulnerable persons and adherence

Qualifications

• Must hold a valid SIA licence to apply.
• Experience in Retail Security is advantageous but not essential as full training is provided.
• Applicants must provide a full 5-year checkable work history or back-to-school history.
• Please bring right-to-work documents and proof of address to interview.
• You must have a current SIA Guarding or SIA Door Supervisor licence.

Responsibilities

• Patrolling the shop floor and deterring criminal activity.
• Assess vulnerabilities and work proactively to minimise risk.
• Liaise with management and local authorities as applicable.
• Manage vulnerable persons with empathy and without distress.
• Conduct colleague and contractor searches when required according to policy.
• Digitally report incidents and use devices for daily activity planning.
• Provide detailed and legible incident reporting to assist the Client and Local Authorities.

Skills

Communication skills

Conflict de-escalation

Observation and vigilance

Team collaboration

Job description

Main Responsibilities

We believe that the best approach to deterring criminal activity is to understand the vulnerabilities and risk of each location, and bespoke our approach to effectively reduce risk. As a Retail Security Officer, you will be required to provide a visible deterrence, respond to incidents, complete incident reports and collaborate with the local authorities.

You will be expected to carry out all guarding responsibilities whilst in store, such as;

• Patrolling the shop floor and deterring criminal activity
• Assess and identify vulnerabilities, and work proactively to minimise risk
• Liaising with management and local authorities when applicable
• Manage vulnerable persons with empathy to not cause distress
• Completing colleague and contractor searches when required in line with customer company policy
• Digitally report incidents and use tablets/phones for daily activity planning
• Detailed and Legible incident reporting to assist the Client and Local Authorities

Location: St Helens

Hours: 42 Hours

Shift Pattern: 42 Hours - Mon, Tue, Thurs (15:00 - 22:00); Fri (14:30 - 22:00); Sat (14:00 - 22:00); Sun (10:00 - 16:00)

Hourly Rate: £13.45

The Person

To be an effective Security Officer, you will need to be a confident communicator as you will be required to provide detailed verbal and written accounts of criminal activity. You will need to be welcoming and patient with customers, and able to handle conflict in a professional manner.

Required Experience and Qualification

You must have a valid SIA licence to apply for this role. Previous experience of working in a Retail Security Role is an advantage but not essential as full training will be given.

Applicants must be able to provide a full 5-year checkable work or back to school history. Should you be selected to attend an interview, please ensure you bring your right to work documents and a recent proof of address.

You must have a current SIA Guarding or SIA Door Supervisor licence to apply for this role

Due to the large number of applicants that we receive if you have not been contacted within 14 days of your application please assume that you have been unsuccessful

Equality & Diversity

ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes, and abilities.

ASEL is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through inclusion, equality, diversity, leadership, and management.

Responsibilities & Requirements

Job descriptions should be reviewed on a regular basis. Any changes should be made and agreed between you and your manager.

The above information is not exhaustive, and you are required to undertake such duties as may reasonably be required within the scope of the position and your capabilities.

All employees are required to act professionally, co-operatively and flexibly in line with the requirements of the position.

Benefits

• Access XD Recognition – Rewards and Discount Platform
• Apprenticeship Opportunities
• Employee of the Month Scheme
• 110% Club for Outstanding Performers, offering prizes and monetary rewards
• Stream – Flexible Pay Access, allowing early access to earned wages
• Employee Assistance Programme (EAP)
• Career Progression Opportunities
• Ongoing Training and Development

INDCEN