Security Officer

ABM UK; Poole; On-site; GBP 31,000 - 35,000; Full time

Benefits offered by this job

24/7 GP

Mental Health support

Get Fit Programme

Cycle to work

Job summary

ABM UK in Poole is seeking a Security Officer to support the site operations, provide control room duties and ensure safety of customers, buildings and personnel.

You will work 42 hours per week on a 4 off, 4 off pattern, earning £14.51 per hour with on-site duties at The Dolphin Shopping Centre, Poole. This role emphasizes safety, professional conduct, and teamwork within a busy customer environment.

Qualifications

• Experience in security operations or guarding roles.
• Holds SIA Security Licence - SG or DS.
• Excellent written and verbal communication skills.
• Ability to remain calm under pressure.
• Willingness to work as part of a team and adapt to shift patterns.

Responsibilities

• Operationally support in delivery of the service.
• Foster team spirit and encourage open expression of ideas.
• Maintain documentation and SOP compliance.
• Ensure health and safety compliance on site.
• Promote a secure working environment and continuous safety improvements.
• Complete incident reports promptly and accurately.
• Handle complaints professionally and timely.
• Build relationships with colleagues and client staff.
• Ensure security equipment is operational and reported if issues arise.
• Liaise with Centre Management and Security Supervisor.

Skills

one team approach

ownership

flexible approach

Job description

LOCATION: The Dolphin Shopping Centre, Poole, BH15 1SZ

SHIFT PATTERN: 4 off, 4 off 42 hours per week

PAY RATE: £14.51 per hour

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at [e-mail]. We're here to help!

Role Overview And Purpose

Supporting the site as a security officer & control room duties to ensure safety of customers, buildings and personnel.

To support the operation of the building and ensuring exceptional service is provided and ensure that all assigned tasks are completed in a professional and timely manner adhering to all relevant legislation.

Duties and responsibilities

• Operationally support in delivery of the agreed service level.
• Assist the team by fostering team spirit and co-operation, the encourage open expression of differing ideas and opinions and ensuring resolution.
• Support in delivery of SOP's and maintenance of appropriate documentation sets across the security Team.
• Assist in maintaining compliance with all Health & Safety legislation.
• Promote a secure and safe working environment on site through the implementation and continuous improvement of agreed Health and Safety actions
• Complete the required Incident reports in the event of an incident, focusing on quality and timely reporting.
• Ensure that any complaints are dealt with in a professional and timely manner.
• To establish and maintain satisfactory relationships with individuals at all levels within the Company and the Client organisation.
• Ensure that all equipment provided to assist security is fully operational with any issues reported.
• Client liaison, working closely with the Centre Management Team and Security Supervisor.
• Other day-to-day responsibilities as dictated by circumstances and the needs of the business and client.

Requirements

Person Specification:

• Has a one team approach
• Able to take ownership of all situations to ensure tasks are completed
• Flexible approach to change

Essential

• Experience of working within the Security Industry
• Holds SIA Security Licence - SG or DS
• Excellent written and verbal communication skills
• Ability to remain calm under pressure
• Adaptable and flexible in approach to work required
• Willingness and ability to work effectively within a team
• Proactive approach to learning in the role and identifying own training needs as appropriate
• Can "do" attitude
• Excellent observational skills

Benefits

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work, our innovative employee app where you can find:
• Perks: discounts, gift cards, cashback, and exclusive offers
• Life: Search for resources and tools on topics ranging from family and life to health, money and work
• Support: Online chat or telephone service for urgent support in a crisis

For More Information About ABM's Benefits, Visit Our

About ABM:

ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.

For more information, visit .