Security Officer

Abm Careers; Oxford; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

GP access

Mental Health support

Cycle to work

Perks at Work

Job summary

ABM UK is seeking a Security Officer to join our team at a Oxford site. You will be the public face of the security team, delivering high standards of service to visitors and tenants while patrolling the centre and maintaining a safe environment.

The role requires a can-do attitude, strong communication skills, and adherence to uniform and radios procedures. A thorough briefing will be provided for day-to-day operations.

Qualifications

• Excellent written and verbal communication skills.
• Customer/Client focused.
• Must be able to work under pressure.
• Basic computer literacy required.

Responsibilities

• Interact with visitors/tenants to deliver first-class service.
• Carry out regular patrols of the shopping centre as per site instructions.
• Maintain professional grooming and adhere to uniform requirements.
• Ensure a safe, non-threatening environment for visitors/tenants.
• Liaise with control room and respond to incidents proactively.
• Assist third party contractors/visitors with site procedures.
• Coordinate with statutory authorities as needed.
• Follow radio procedures at all times.
• Undertake other duties as required to meet business needs.

Skills

AI instructions

Communication

Customer focus

Pressure handling

Computer literacy

Job description

LOCATION: Oxford North, OX2 8JP

SHIFT PATTERN: 4 ON 4 OFF ROTA, 42 hours per week

PAY RATE: COMPETITIVE

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department [e-mail]. We're here to help!

OVERVIEW OF JOB DESCRIPTION

ABM UK is currently seeking a dedicated and experienced Security Officer to join our team. As a Security Officer will ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site. The Security Officer is the public face of the Security Team & Client and should always act with professionalism. A can-do attitude is essential in this highly influential role.

• To readily interact with all visitors/tenants within the shopping Centre, delivering first class customer focused service.
• Carry out regular patrols of the shopping Centre as detailed in the site Assignment Instructions.
• Be professional, pleasant, friendly, courteous, and helpful always.
• To ensure exemplary standards in personal grooming, strictly adhering to the site uniform requirements.
• To ensure that the site is a safe and non-threatening environment for all visitors/tenants.
• Liaising with site control room proactively reacting to incidents
• Help third party contractors/visitors ensuring all site procedures/policies are adhered to.
• To liaise closely with statutory authorities, dealing with incidents
• Ensure radio procedures are always adhered to.
• Undertake any other reasonable duties as required to meet the needs of the business.
• N.B – Core tasks are as above, although this list is not exhaustive.

REQUIRED SKILLS AND EXPERIENCE

• Have knowledge of Assignment Instructions (AI’s)
• Excellent written and verbal communication skills.
• Customer/Client focused.
• Must be able to work under pressure.
• Basic computer literacy required.

ESSENTIAL

• SIA Guarding or Door Supervisor license.
• SIA CCTV license

We’re proud to offer a great range of benefits including:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work, our innovative employee app where you can find:

• Perks: discounts, gift cards, cashback, and exclusive offers
• Life: Search for resources and tools on topics ranging from family and life to health, money and work
• Support: Online chat or telephone service for urgent support in a crisis

For more information about ABM’s benefits, visit our

About ABM:

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

For more information, visit.

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.