Security Officer

Mitie Group plc.; Park Gate; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading security services provider is seeking a Security Officer for their location in Segensworth, Fareham. The role involves protecting customer property and ensuring compliance with legal obligations. Candidates should have excellent customer service skills, be adaptable, and ideally possess a front-line licence in Security Guarding or Door Supervision. This position offers a competitive hourly rate and opportunities for further training.

Benefits

Discounts in more than 100 high street shops

Staff discount at top D.I.Y retailers after probation

Qualifications

• Flexible and able to adapt to different roles.
• Corporate security experience preferred but not essential.

Responsibilities

• Protect customer property, people, and assets.
• Monitor CCTV and report incidents.
• Comply with legal and safety requirements.

Skills

Excellent customer service skills

Ability to work alone or as part of a team

Approachable and adaptable

PC literate and able to learn new systems

Education

Front-line licence in Security Guarding or Door Supervision

Tools

MS Office

CCTV and access control systems

Job description

Security Officer Corporate - Segensworth, Fareham.

Weekly hours: 3 Days, 3 Nights 3 Off. Hourly rate: £12.40

Job Overview

• To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.
• Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
• To undertake additional training to ensure continuous self-development.
• Filling different positions in the building. Issuing passes and keys. Monitoring CCTV, dealing with visitors from contractors to business personnel.
• Patrols and reporting.
• Using MS Office, CCTV and access control systems.

Main Duties

Operations

• To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
• Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
• Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
• To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties.
• Comply with legal obligations and safety requirements of the role.
• Follow instructions and procedures appropriately without unnecessarily challenging authority.
• Work in a systematic, methodology and orderly way.

Training

• Fully and satisfactorily complete all required competency training.
• To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
• Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
• You are required to ensure you renew your licence 16 weeks before expiry.

Security and Health & Safety

• Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
• Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
• Use common sense and initiative by immediately involving others if a situation appears to become threatening.
• To maintain professional conduct in the face of difficult situations and challenging customers.
• Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
• Keep to schedules and demonstrate commitment to Mitie and the Client.
• To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
• To call emergency services and Communication Centre to report all incidents.

Flexible and able to work alone or as part of a team. Excellent customer service skills. Approachable and adaptable. PC literate and able to learn new systems. Corporate security experienced officer or similar but not essential for the correct candidate.

Benefits: Discounts in more than 100+ high street shops. Staff discount at the UK`s top D.I.Y retailer following a successful probationary period.