Security Officer

Argenbright Security Europe Limited (trading as ASEL)

Newcastle upon Tyne

On-site

GBP 27,000 - 32,000

Full time

14 days+

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Job summary

Argenbright Security Europe Limited (ASEL), part of Argenbright Holdings Group, is seeking a front of house security officer in Newcastle upon Tyne. The role combines reception duties with core security tasks, requiring flexibility, reliability and a proactive approach.

The ideal candidate will hold a valid SIA licence and demonstrate excellent interpersonal skills while upholding high professional standards at all times.

Qualifications

Must have a valid SIA licence and be able to provide a full 5-year checkable work/history or education record.
Experience in a retail security role is advantageous but not required as training will be provided.
Right to work documents and proof of address should be brought to interview.

Responsibilities

Act as the first point of contact for visitors, staff and contractors, delivering a professional and welcoming reception service.
Manage the sign-in/out process for visitors and issue passes as required.
Handle incoming calls, emails, and deliveries in a polite and efficient manner.
Provide assistance and directions to guests and maintain a tidy reception area.
Monitor and manage access control systems in line with company procedures.

Skills

Confident communicator

Customer-focused

Proactive approach

Professional demeanor

Tools

Access control systems

Job description

Location: Newcastle Upon Tyne

Hour Rate:£14.00

Hours: **35.5 hours

Shift pattern: ** 37.5 hours per week Mon to Fri, 0630hrs to 1400hrs

ASEL, design, develop and deliver fully bespoke and integrated security solutions, seamlessly bringing together people, technology and processes to achieve results-driven outcomes. As the original thinkers behind security risk modelling, which has revolutionised the industry, our business is underpinned by our risk advisory practice, which utilises data and insight to identify and mitigate risk, inform strategy, prevent crime and reduce cost. We believe that authenticity and transparency are vital to success, so our main objective is to always act with sincerity and integrity in order to provide a genuinely collaborative service, which customers can trust and believe in. ASEL is part of the Argenbright Holdings Group, a privately owned $2.2bn organisation founded in 1979 and headquartered in Atlanta, Georgia. Argenbright has decades of experience in aviation services, facilities management, BPO and technology and a heritage in security services across the USA and Europe.

We are currently seeking a professional and customer-focused front of house security officer to join our team.This is a core positionproviding cover for sickness, blowouts, holiday, and other ad-hoc requirements across our site.

The role combines front-of-house reception responsibilities with core security duties, and requires flexibility, reliability, and a proactive approach.

Additional hours and shifts may be available across other sites within our portfolio for successful applicants, offering the potential for regular ongoing work

The ideal candidate will hold a valid SIA licence, demonstrate excellent interpersonal skills, and maintain a high standard of professionalism at all times.

Main Responsibilities

We believe that the best approach to deterring criminal activity is to understand the vulnerabilities and risk of each location, and bespoke our approach to effectively reduce risk. As a Security Officer, you will be required to provide a visible deterrence, respond to incidents, complete incident reports and collaborate with the local authorities.

You will be expected to carry out all guarding responsibilities whilst in store, such as;

Act as the first point of contact for all visitors, staff, and contractors, delivering a professional and welcoming reception service.
Manage the sign-in/out process for visitors and issue passes where required.
Handle incoming calls, emails, and deliveries in a polite and efficient manner.
Provide assistance and directions to guests and maintain a tidy and organised reception area.
Monitor and manage access control systems in line with company procedures.

The Person

To be an effective Security Officer, you will need to be a confident communicator as you will be required to provide detailed verbal and written accounts of criminal activity. You will need to be welcoming and patient with customers, and able to handle conflict in a professional manner.

Required Experience and Qualification

You must have a valid SIA licence to apply for this role. Previous experience of working in a Retail Security Role is an advantage but not essential as full training will be given.

Applicants must be able to provide a full 5-year checkable work or back to school history. Should you be selected to attend an interview, please ensure you bring your right to work documents and a recent proof of address.

You must have a current SIA Guarding or SIA Door Supervisor licence to apply for this role

Due to the large number of applicants that we receive if you have not been contacted within 14 days of your application please assume that you have been unsuccessful

Mission, core values & competencies:

Embracing the company’s core values and principles in order to achieve the overall mission of the organisation. Take personal responsibility for own career development by continually assessing and adjusting personal performance and behaviour against the objectives agreed in your ASEL Group Development Plan.

Equality & Diversity

ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes, and abilities.

ASEL is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through inclusion, equality, diversity, leadership, and management.

Responsibilities & Requirements

Job descriptions should be reviewed on a regular basis. Any changes should be made and agreed between you and your manager.

The above information is not exhaustive, and you are required to undertake such duties as may reasonably be required within the scope of the position and your capabilities.

All employees are required to act professionally, co-operatively and flexibly in line with the requirements of the position.

Benefits: