Relief Officer

Argenbright Security Europe Limited (trading as ASEL)

Tees Valley

On-site

GBP 18,000 - 22,000

Full time

13 days ago

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Benefits offered by this job

Access XD Recognition – Rewards and %

Apprenticeship Opportunities

Employee of the Month Scheme

110% Club for Outstanding Performers

Stream – Flexible Pay Access

Employee Assistance Programme (EAP)

Career Progression Opportunities

Ongoing Training and Development

Job summary

ASEL is seeking a Retail Security Officer in Stockton to deter crime, patrol stores, and report incidents. You will provide a visible deterrence and respond to incidents while collaborating with local authorities.

You must hold a valid SIA Licence to apply. Full training will be provided; experience in retail security is an advantage. You will cover multiple sites as required, with varied shifts and hours.

Qualifications

You must have a valid SIA licence to apply for this role.
Previous experience of working in a Retail Security Role is an advantage but not essential as full training will be given.
Applicants must be able to provide a full 5-year checkable work or back to school history.

Responsibilities

Access Control - Gatehouse and Reception duties; welcoming, helping and directing those who seek your assistance, identifying any threat to security and escalating appropriately.
Loss Prevention - Performing colleague and contractor searches when required in line with the Client’s Company policy
Internal and external site patrols to deter criminal activity
Working collaboratively with our Client to identify risk and review CCTV recordings as part of stock loss investigations
Liaising with management and local authorities when applicable
Digitally report incidents and use tablets/phones for daily activity planning
Detailed and Legible incident reporting to assist the Client and Local Authorities
Adheres to company policy in relation to Health & Safety and Equal Opportunities and complies with all policies and procedures as laid out in the current company handbook.

Skills

SIA Licence

Security Guarding

Customer service

Job description

ASEL, design, develop and deliver fully bespoke and integrated security solutions, seamlessly bringing together people, technology and processes to achieve results-driven outcomes. As the original thinkers behind security risk modelling, which has revolutionised the industry, our business is underpinned by our risk advisory practice, which utilises data and insight to identify and mitigate risk, inform strategy, prevent crime and reduce cost. We believe that authenticity and transparency are vital to success, so our main objective is to always act with sincerity and integrity in order to provide a genuinely collaborative service, which customers can trust and believe in. ASEL is part of the Argenbright Holdings Group, a privately owned $2.2bn organisation founded in 1979 and headquartered in Atlanta, Georgia. Argenbright has decades of experience in aviation services, facilities management, BPO and technology and a heritage in security services across the USA and Europe.

Main Responsibilities

We believe that the best approach to deterring criminal activity is to understand the vulnerabilities and risk of each location, and bespoke our approach to effectively reduce risk. As a Retail Security Officer, you will be required to provide a visible deterrence, respond to incidents, complete incident reports and collaborate with the local authorities.

You will be expected to carry out all guarding responsibilities whilst in store, such as;

Access Control - Gatehouse and Reception duties; welcoming, helping and directing those who seek your assistance, identifying any threat to security and escalating appropriately.
Loss Prevention - Performing colleague and contractor searches when required in line with the Client’s Company policy
Internal and external site patrols to deter criminal activity
Working collaboratively with our Client to identify risk and review CCTV recordings as part of stock loss investigations
Liaising with management and local authorities when applicable
Digitally report incidents and use tablets/phones for daily activity planning
Detailed and Legible incident reporting to assist the Client and Local Authorities
Adheres to company policy in relation to Health & Safety and Equal Opportunities and complies with all policies and procedures as laid out in the current company handbook.

Location: Stockton (needs to coverdifferent sites depending on the requirements)

Hours : Varied

Shift Pattern : Varied

Hourly Rate : £13.00 / £15.86

The Person

To be an effective Security Officer, you will need to be a confident communicator as you will be required to provide detailed verbal and written accounts of criminal activity. You will need to be welcoming and patient with customers, and able to handle conflict in a professional manner.

Required Experience and Qualification

You must have a valid SIA licence to apply for this role. Previous experience of working in a Retail Security Role is an advantage but not essential as full training will be given.

Applicants must be able to provide a full 5-year checkable work or back to school history. Should you be selected to attend an interview, please ensure you bring your right to work documents and a recent proof of address.

You must have a current SIA Guarding or SIA Door Supervisor licence to apply for this role

Due to the large number of applicants that we receive if you have not been contacted within 14 days of your application please assume that you have been unsuccessful

Equality & Diversity

ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes, and abilities.

ASEL is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through inclusion, equality, diversity, leadership, and management.

Responsibilities & Requirements

Job descriptions should be reviewed on a regular basis. Any changes should be made and agreed between you and your manager.

The above information is not exhaustive, and you are required to undertake such duties as may reasonably be required within the scope of the position and your capabilities.

All employees are required to act professionally, co-operatively and flexibly in line with the requirements of the position.

Benefits: