Security Officer

The Hillingdon Hospitals NHS Foundation Trust; London Borough of Hillingdon; Sur place; GBP 24 000 - 28 000; Plein temps

Résumé du poste

The Hillingdon Hospitals NHS Foundation Trust is seeking a dedicated security officer to monitor CCTV, respond to alarms and duress calls, and handle incidents on the hospital site. You will assist patients, staff, and visitors, manage parking, and support security operations across wards and grounds.

Ideal candidates will have hospital security experience, strong communication and liaison skills, and the ability to produce clear reports for police and management.

Qualifications

• Experience in hospital security or similar secure environment preferred.
• Good communication skills and ability to work under pressure in a busy site.
• Ability to operate CCTV systems, alarms and access control processes.

Responsabilités

• Monitor CCTV and respond to alarms and duress calls across the site.
• Deal with aggressive individuals, provide directions and assist patients and staff.
• Escort staff and valuables, manage car parking and issue passes as required.
• Prepare reports, liaison with Police and other agencies when needed.

Connaissances

CCTV monitoring

Alarm response

Duress handling

De-escalation

Parking control

Access control

Evidence collection

Liaison withPolice

Court reporting

Escort duties

ID/Access card issuance

Description du poste

• Please note - Once a sufficient number of applications have been received the vacancy may be closed prior to the published closing down date.*

The Security Section exists for the safety of all staff, patients, and visitors to the Hospital site.

To be responsible for monitoring the CCTV System, responding to all alarms within the Hospital and responding to duress calls made by members of the Hospital staff, patients and visitors. To deal with any aggressive patients/visitors as necessary. To be responsible for parking on the site, providing directions to visitors, searching for patients missing from the wards, assisting confused patients back to their wards and helping Hospital staff moving patients around the site where appropriate.

• To maintain a safe environment for staff, patients and visitors within the Hospital and grounds, and the protection of all Hospital assets
• To respond promptly to incidents and emergencies within the Hospital site
• To provide documentation, reports and liaise with outside agencies such as the Police
• To establish and maintain effective working relationships with all wards, departments, and outside agencies with which the Security Team comes into contact
• To collect evidence for the Police using Police and Criminal Evidence Act 1984 as required
• To represent the Hillingdon Hospital in Court, giving evidence in any cases that are involved with theft, violence or damage to Hospital property, staff, patients, or visitors
• To escort staff, cash and patients' property around the Hospital on a regular basis
• To regularly monitor the car parks and issue parking tickets to staff, patients, and visitors when necessary
• Issue keys to Hospital departments as necessary.
• To produce and issue ID/Access Cards, maintaining electronic database records

The Hillingdon Hospitals NHS Foundation Trust is the only acute Hospital in the London Borough of Hillingdon and offers a wide range of services including accident and emergency, inpatient care, day surgery, outpatient clinics and maternity services. The Trust's services at Mount Vernon Hospital include routine day surgery, delivered at a modern treatment centre, a minor injuries unit and outpatient clinics.

The safety and well-being of our patients and of our staff is paramount and we are making urgent improvements to address this - particularly in infection prevention and control. We are making progress and going forward by working in partnership with local GPs, charities,
community services, academic partners, our local authority, neighbouring hospitals and the wider North West London Integrated care system, and ensuring that we listen and work in partnership with our local population. We are absolutely focused on ensuring that our hospitals
provide high quality, safe and compassionate care, while drive forward the building of the new Hillingdon Hospital.

We have over 3,500 members of staff that are proud to care for nearly half a million people, with a vision to be an outstanding provider of healthcare through leading health and academic partnerships, transforming services, to provide the best care where needed.

For further details / informal visits contact: Name: Veejay Patel Job title: Head of Security, Facilities Management Email address: [e-mail] Telephone number: 07929797389