Security Officer

Hyatt Regency Calgary; London; On-site; GBP 27,000 - 34,000; Full time

Job summary

A leading hotel is seeking a dedicated Security Officer to join their team in London. The role involves conducting regular patrols, investigating incidents, and providing a safe environment for guests and staff. Ideal candidates should possess a valid SIA license and have proven experience in a security role. Benefits include complimentary hotel nights and growth opportunities within the Hyatt family.

Benefits

12 complimentary nights per year at Hyatt Hotels

Discounted hotel stays for family and friends

Free meals on duty

50% discount on food and beverages at selected Hyatt Hotels

Uniform provided and laundered

Access to Headspace membership

Continuous learning and development opportunities

Qualifications

• Experience in a similar security role, preferably in hospitality.
• Good knowledge of emergency procedures and firefighting equipment.
• Proficiency with CCTV and relevant software.

Responsibilities

• Conduct regular patrols and inspections of guest floors and public areas.
• Investigate reported incidents and ensure safety protocols are followed.
• Assist guests and staff with identification verification and security procedures.

Skills

Emergency Response

Patrol and Inspection

Conflict Resolution

Surveillance

Education

SIA Door Supervisor License

Job description

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Organization- Hyatt Regency London Blackfriars

Summary

Duties and responsibilities related to the Security Officer role

Responsibilities

You are responsible for preventing avoidable loss to the hotel, guests and colleagues, whilst aiming to provide a safe, hazard free environment according to the agreed policies of SCH/procedures/objectives. Some of the key processes include but are not limited to:

• Accountable to carry out frequent patrols of all guest floors, public and service areas within the hotel, including irregular checks of the perimeter. Ensure guest rooms, offices, service cupboards and any other appropriate doors are locked and free of fire and health hazards
• Responsible for investigating all reported or alleged cases of crime or potential crime including theft, loss, damage to either guest, staff or hotel property
• Accountable to assist staff, visitors and contractors with the verification, preparation, issue and recoveries of id cards, visitors pass and pass out forms
• Responsible for carrying out frequent patrols of all guest floors, public and service areas within the hotel, including irregular checks of the perimeter
• Responsible to ensure no unauthorised persons enter the company premises and to ensure that all persons properly seeking admission are courteously received an assisted
• Accountable to conduct daily fire patrols, including fire safety equipment, report any faults and follow up to ensure they have been addressed
• Accountable to be trained to certificate standard in first aid
  
  

Organization- Hyatt Regency London Blackfriars

Summary

Duties and responsibilities related to the Security Officer role

Responsibilities

You are responsible for preventing avoidable loss to the hotel, guests and colleagues, whilst aiming to provide a safe, hazard free environment according to the agreed policies of SCH/procedures/objectives. Some of the key processes include but are not limited to:

• Accountable to carry out frequent patrols of all guest floors, public and service areas within the hotel, including irregular checks of the perimeter. Ensure guest rooms, offices, service cupboards and any other appropriate doors are locked and free of fire and health hazards
• Responsible for investigating all reported or alleged cases of crime or potential crime including theft, loss, damage to either guest, staff or hotel property
• Accountable to assist staff, visitors and contractors with the verification, preparation, issue and recoveries of id cards, visitors pass and pass out forms
• Responsible for carrying out frequent patrols of all guest floors, public and service areas within the hotel, including irregular checks of the perimeter
• Responsible to ensure no unauthorised persons enter the company premises and to ensure that all persons properly seeking admission are courteously received an assisted
• Accountable to conduct daily fire patrols, including fire safety equipment, report any faults and follow up to ensure they have been addressed
• Accountable to be trained to certificate standard in first aid
  
  

About You

You have already gained first work experience in the same or similar role, preferably within a hotel environment. With your good working knowledge of firefighting equipment and procedures you will be able to respond to an emergency immediately. You will already have a SIA license (Door Supervisor) and preferably have good knowledge of current laws and legislations. Your working knowledge of CCTV and relevant computer programs make your profile complete.

About Hyatt Regency London Blackfriars

Hyatt Regency London Blackfriars is located directly outside Blackfriars station, a few minutes away from Bank and is a short stroll from St. Paul’s Cathedral, the Tate Modern and South Bank. The Grade II-listed five-star hotel is steeped in regal history, residing on the former grounds of King Henry VIII's Bridewell Palace. The hotel offers 205 stylish guest rooms and suites, 4 meeting spaces, 2 restaurants and 1 signature bar.

Just some of the benefits you will enjoy as a Security Officer

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• Free meals on duty
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Uniform provided and laundered complimentary
• Headspace membership and access to our Employee Assistance Programme
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
  
  

At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1250 hotels in over 76 countries and is recognised as a Great Place to Work Company!

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

Next steps: Apply today for this Security Officer role and start your journey with Hyatt Hotels!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other, Information Technology, and Management

• Industries

  Hospitality

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