Security Officer

The Ritz London; London; On-site; GBP 28,000 - 35,000; Full time

Job summary

Le Ritz London recherche un Security Officer dynamique pour assurer la sécurité des employés et des invités au sein de l'établissement. Vous serez responsable des contrôles de sécurité et de la gestion des situations d'urgence, tout en fournissant un service à la clientèle exemplaire. Ce poste exige une bonne capacité d'observation et une attitude professionnelle, afin de maintenir un environnement sûr et accueillant.

Benefits

Salaire compétitif dans le secteur de l'hôtellerie de luxe

Frais de service pour le uniforme

Repas fournis lors des services

Activités sociales et événements

Prêt pour abonnement de transport

Aide à la santé mentale des employés

Qualifications

• Expérience en sécurité dans un environnement 5 étoiles.
• Connaissance des procédures d'urgence, incendie et premiers secours.
• Bon niveau d'anglais, écrit et oral.

Responsibilities

• Assurer la sécurité des employés et des visiteurs sur site.
• Effectuer des contrôles de sécurité réguliers et des vérifications des entrées.
• Réagir aux situations d'urgence avec tact et professionnalisme.

Skills

Communication

Observation

Calme sous pression

Job description

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Position Overview

We have an exciting opportunity for a dynamic and enthusiastic individual to join our team at The Ritz London within the Security Department as a Security Officer.

As a Security Officer, you will be responsible for the safety and security of staff, guests, and visitors on site. You will conduct routine security checks, entrance checks, and support the wider security team with routine duties. This role requires tact, trust, and diplomacy—you must have the ability to assess situations quickly and act in a timely and appropriate manner in any circumstances that require your attention.

Entry Requirements

• Security experience is essential; preferably in a high-expectations or 5-Star environment.
• Knowledge of emergency, fire, and first aid procedures.
• The ability to stay calm under pressure.
• Excellent communication and customer service skills.
• Strong observational skills and the ability to work under pressure.
• Great command of the English language, both spoken and written.
• Polite and professional attitude towards internal and external guests.

Our Benefits

• Highly competitive salary within the luxury London Hotel sector.
• Instant reward and recognition scheme.
• 28 holidays (including bank holidays).
• Employee discount scheme for Ritz goods and external providers.
• Free laundry service for tailored uniform.
• Complimentary meals on duty.
• Social events and activities.
• Season ticket loan.
• CODE Hospitality App.
• Wellness treatments: massage, chiropody, and more.
• Employee mental health assistance helpline.
• Employee Introductory Scheme (£600).

Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Due to the high volume of applicants, if you have not heard from us within 10 days, please consider your application unsuccessful.