Security Officer

Mitie Cleaning & Hygiene Services; Lancashire; Presencial; GBP 15 000 - 22 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

£13.58 per hour

20% colleague discount (after a valid

Company-funded SIA licence renewal

Share Incentive Plan

Save As You Earn Scheme

Cycle to Work Scheme

Life Assurance

Childcare Voucher Scheme

Resumo da oferta

Mitie Security Officer position in Lancaster aims to protect stores, people and products while delivering exceptional customer service. You will stay calm under pressure, lead with professionalism and contribute to a safe, welcoming environment for customers and colleagues.

The role emphasizes security, incident response and teamwork in a fast-paced retail setting, with options for a company-funded SIA licence renewal and other employee benefits.

Qualificações

• Previous security experience is preferred
• A valid SIA licence is desirable, although not essential
• Strong communication and interpersonal skills
• A calm, confident and professional approach
• A proactive mindset with the ability to make sound decisions quickly
• A genuine passion for customer service and keeping people safe

Responsabilidades

• Operate in a fast-paced retail environment, staying alert, responsive and ready to step in when needed.
• Create a welcoming store environment, greeting customers and delivering professional support to customers and colleagues.
• Help keep stores safe and secure, prevent loss, respond to incidents, identify risks and support safe ways of working.
• Be digitally confident using store technology, including mobile reporting systems and body-worn cameras, to support operations and incident management.
• Stay calm under pressure, respond to challenging situations or emergencies, and act professionally.
• Work closely with store colleagues to maintain high standards, support operations and create a positive environment.
• Adapt quickly to changing situations to support the store when needed.

Conhecimentos

Strong communication

Interpersonal skills

Calm under pressure

Customer service oriented

Proactive mindset

Descrição da oferta de emprego

Salary - £13.58 per hour

Join M&S as a Security Officer, where you'll play a vital role in creating a safe, welcoming and secure environment for our customers and colleagues.

This isn't just a security role, it's a role for people who stay calm under pressure, lead with professionalism and take pride in delivering great service while protecting our stores, people and products.

Responsibilities

• At M&S, our customers don't wait. You'll operate in a fast-paced retail environment, staying alert, responsive and ready to step in when needed.
• Customer service is at the heart of the role. You'll create a welcoming store environment, greeting customers as they start shopping with us, while delivering professional support to both customers and colleagues.
• You’ll help keep our stores safe and secure. From preventing loss and responding to incidents, to identifying risks and supporting safe ways of working, you’ll play a key role in protecting the M&S environment.
• Being digitally confident is essential. You’ll use store technology, including mobile reporting systems and body-worn cameras, to support store operations and incident management.
• You’ll stay calm under pressure. Whether responding to challenging situations or supporting emergency procedures, you’ll always act professionally and confidently.
• Being a team player is crucial. You’ll work closely with store colleagues to maintain high standards, support operations and create a positive environment for everyone.
• Flexibility is vital. Retail moves fast and every day is different. You’ll adapt quickly to changing situations to support the store when needed.

What We’re Looking For

• Previous security experience is preferred
• A valid SIA licence is desirable, although not essential
• Strong communication and interpersonal skills
• A calm, confident and professional approach
• A proactive mindset with the ability to make sound decisions quickly
• A genuine passion for customer service and keeping people safe

All candidates must be able to provide a 5-year checkable work history within the UK.

This is a role where service, safety and professionalism come together every single day.

Excellent Benefits

• £13.58 per hour
• 20% colleague discount (after a qualifying period)
• Company-funded SIA licence renewal
• Share Incentive Plan
• Save As You Earn Scheme
• Cycle to Work Scheme
• Life Assurance
• Childcare Voucher Scheme

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .

Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Location: Lancaster

Join our Mitie Team.