Security Officer

Calderdale and Huddersfield NHS Foundation Trust; Huddersfield; On-site; GBP 24,000 - 29,000; Full time

Job summary

Calderdale and Huddersfield NHS Foundation Trust is seeking a security professional to join the security and safety team. You will coordinate site security, asset protection, and hazard avoidance in a healthcare setting, contributing to a safe environment for patients, relatives, and staff.

Hours include 12-hour rotating shifts across days, nights and weekends; a 12-hour night shift rota will be discussed at interview. Training toward SIA licenses may be provided where needed.

Qualifications

• GCSE English and Maths (or equivalent) required.
• Hold or be willing to work towards SIA licences for Security Guarding/Public Space CCTV.
• Training as required to fulfil responsibilities with Senior Estates Officer/Security Manager.

Responsibilities

• Patrol hospital site on foot to deter hazards and secure property.
• Identify, report incidents, hazards, damage or suspicious activity.
• Respond to security/fire incidents and intruder incidents with detailed reports.

Skills

SIA license

Communication skills

Risk assessment

De-escalation

Education

GCSE English & Maths

Job description

CHS is able to offer a wide range of services. Our scale enables us to offer competitive rates and we have a long track record of providing high quality, customer-focused services.

We offer comprehensive estates, facilities management, medical engineering, catering solutions and procurement services supporting the provision of safe, effective healthcare to our communities. We are committed to delivering our Green Plan goals of reducing carbon emissions, air pollution, waste generation and improving recycling throughout delivery of our services. We also enable profit to go back into patient care.

CHS recognises that its staff are its greatest asset and that its business is its people. The company aims to create an environment and culture of openness, trust and honesty. We encourage and celebrate diversity because broader perspectives, skills, experience and knowledge will enrich and enhance the value we bring to each other, our clients, shareholders and other stakeholders.

Job overview

To work as a key member of the department's security & safety team, to provide expertise and effective coordination of site security, asset protection, and hazard avoidance services.

To work closely with the site Security Manager & Senior Estates Officer to provide an effective management and delivery of the site security services, within agreed guidelines and objectives, delivered to Calderdale and Huddersfield NHS Foundation Trust. Provide a safe secure environment for patient's relatives and staff

Hours: Vacancies available are for 12- hour rotating shifts ( including days, nights and weekends) and fixed 12-hour nigh shifts only. Rota will be discussed at interview.

Main duties of the job

Maintaining a highly visible deterrent by patrolling of hospital site on foot. In doing this checking all property and land associated with the Trust & CHS is secure and free of hazard.

• Identify and report any Incidents, hazards, damage, or suspicious activity.
• Respond to any security/fire related incidents on CHFT & Community sites.
• Respond to Intruder incidents as appropriate ensuring that a detailed incident report is made out.
• Calls for assistance from Ward/Department staff to deal with such duties as locked areas, missing patients, problems with patients/visitors and incidents of violence and aggression.
• Use of appropriate restraint techniques if/when trained to do so.
• Acting on all emergency calls, immediately.
• Responding to Alarm activations ensuring that alarms are dealt with in accordance with written protocols and procedures and any faults reported as necessary.
• Respond to and elevate reports of losses, theft, damage and as required.
• Attending Fire alert calls, report any faults to Estates helpdesk.
• Respond to calls of direction from the control room operators.
• Monitor the access control systems, paying particular attention to break glass notifications, doors left open, faults and temporary interruptions to service and override the access control system as and when required for example to let an authorised person/contractor.

Working for our organisation

At CHS we understand the differences in delivering our services in complex environments and we have a flexible approach to meet the needs of our customers. Our Estates and Facilities management functions alongside our Medical Engineering, decontamination and procurement service, provides the following:

• Fully managed estate and building maintenance
• Medical engineering/equipment maintenance/ decontamination
• Procurement advice, guidance and governance
• Capital project management
• Transport
• Grounds maintenance.
• Portering
• Catering
• Cleaning (including robot and deep cleaning)

All provided to nationally recognised standards giving you assurance that your premises and equipment will be the best they can, and your customers will have confidence in you as a provider.

Detailed job description and main responsibilities

Communication and Relationship Skills

Receive and review information and elevate where appropriate.

Maintain close liaison with departmental heads on practical aspects of security precautions and to the unit security officer.

Communication both written and verbal, to all levels of staff relating to the provision of estates services.

Advise, remind, and encourage staff members to develop an interest in crime prevention and protection of personal, patients and Trust property.

Keeping a record of all duties carried out each shift in a personal log as well as entering in the office log.

Issuing and recording of access control ID cards and issue of secure keys.

Complete incident reports as requested by the Senior Estates Officer/Security Manager

Support the Equality & Diversity Agenda within the Directorate.

To participate in contingency plans on emergencies in the regulation, control and supervision of traffic as laid down in the major incident manual.

Knowledge, Training and Experience

Hold or willing to work towards SIA licenses for Security Guarding & Public Space CCTV

Undertake such training as required to fulfil the responsibilities of the post as agreed with the Senior Estates Officer/Security Manager

Analytical and Judgmental Skills

Pass all relevant information to the appropriate departments as directed.

Comply with GDPR guidelines.

Recognise and act accordingly and with empathy where the cognitive impairment of an individual affects their behaviour in a healthcare setting.

Responsibility for Patient Care

Ensuring that all Security & Estates Services issues, are responded to in an effective and timely manner to support and enhance patient experience and care.

Give clear information to patients and visitors when asked or during incidental contact.

Responsibilities for Financial and Physical Resources

Ensure all estates services are delivered in accordance with Trust guidelines.

Identify and action any poor practice which may result in financial loss to the Trust & CHS and report such to the Senior Estates Officer/Security Manager

Responsibilities for Human Resources

Assist with staff training for Security Personnel.

Working closely with the Senior Estates Officer/Security Manager to assist with short term cover plans.

Undertake all such reasonable other duties as may be required as part of the role.

Person specification

Qualifications

Desirable criteria

• GCSE or above in English and Math's (or equivalent)
• Hold a current SIA certificate Door Supervisor or Security Guard or work towards completing the 4-day course and obtaining the license

Knowledge & Skills:

Desirable criteria

• Conflict Resolution Trained
• Hold a current SIA CCTV Public Space License (D) or work towards completing the 3 day course and obtaining the license
• Physical Intervention Training
• De-escalation Technique Training
• Excellent personal organizational

Experience

Desirable criteria

• Experience of Undertaking dynamic Risk Assessments and taking appropriate action
• Remain calm is stressful situations
• Resilient when dealing with other people's challenging behaviours, including incidents of violence & aggression.
• Have experience of working as part of a team and lone working
• Have experience of managing your own workload

General

Desirable criteria

• Able to fulfil the health requirements of the post as identified in the Job Description, considering any reasonable adjustments recommended by Occupational Health
• Must be eligible to work in the UK.
• Ability to work in various locations throughout the network of services provided by the Company/Calderdale and Huddersfield NHS Foundation Trust.

Calderdale and Huddersfield Solutions (CHS) are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.