Security Officer

EMCOR UK; Greater Lincolnshire; On-site; GBP 21,000 - 27,000; Full time

Job summary

A leading company in facilities management is seeking a dedicated Security Officer to ensure safety and provide excellent customer service. The role involves daily security tasks, managing access, and supporting guests and staff. Required qualifications include various SIA licenses and a strong commitment to service excellence.

Benefits

20 days holidays + bank holidays

Holiday Buy Scheme - up to 5 days a year

Industry-leading maternity & paternity policies

Refer a Friend scheme – worth £500 per referral

GEMS recognition scheme with vouchers

Extensive learning and development opportunities

Access to Flex Benefits (discounts, gym, insurance, etc.)

Bike To Work Scheme

Paid volunteering and charity days

Medicash health cash plan

Employee Assistance Programme

Qualifications

• Clearance to BS7858.
• Holds SIA Licences as required.
• Flexible and able to prioritize.

Responsibilities

• Ensure a safe and secure environment for all visitors.
• Facilitate access and assist with inquiries.
• Maintain accurate records and logs.

Skills

Customer service experience

Communication skills

Reliability

Punctuality

Professional appearance

Education

First aid qualification

SIA Licence - Security Guard

SIA Licence - Door Supervisor

SIA Licence - CCTV

Tools

IT software (Word, Teams, Outlook)

Job description

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Working hours: 4 on 4 off 12 hour shift pattern

About EMCOR UK:

At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.

Role overview:

This role involves carrying out daily tasks as specified to ensure a safe and secure environment for visitors and staff, while providing excellent customer service.

What you'll do:

• Demonstrate a positive commitment to customer service, professional presentation, and confidentiality.
• Facilitate access/egress to building(s) with high customer service standards.
• Be aware of protest and demonstration activity and respond/escalate appropriately.
• Assist staff, guests, contractors, and public bodies with information, directions, or queries professionally.
• Follow all operating procedures diligently.
• Assist during major incidents as instructed.
• Display your SIA licence visibly while on duty.
• Maintain accurate records/logs and submit reports as required.
• Participate in staff welfare, development programmes, and mandatory training.
• Use communication tools (radio/phones) confidently and clearly.
• Carry out any other reasonable requests as required.

Person Specification:

Who you'll be:

• Clearance to BS7858
• SIA Licence – Security Guard (SG)
• SIA Licence – Door Supervisor (DS) (if applicable)
• SIA Licence – CCTV (if applicable)
• First aid qualification
• Customer service experience
• Good written and verbal communication skills
• Experience with IT software (Word, Teams, Outlook)
• Reliable, punctual, approachable
• Professional appearance
• Flexible and able to prioritize tasks under pressure
• Ability to work independently and as part of a team

Benefits:

• 20 days holidays + bank holidays
• Holiday Buy Scheme - up to 5 days a year
• Industry-leading maternity & paternity policies
• Refer a Friend scheme – worth £500 per referral
• GEMS recognition scheme with vouchers
• Extensive learning and development opportunities
• Access to Flex Benefits: discounts, gym, mobile, family activities, insurance, dining, car leasing, breakdown cover
• Bike To Work Scheme
• Paid volunteering and charity days
• Medicash health cash plan
• Employee Assistance Programme for personal and legal support

We embrace diversity and encourage applications from all backgrounds. We are committed to equal opportunities and creating an inclusive environment where every voice is heard. Join us in building a better world at work.