Security Officer

Frimley Health NHS Foundation Trust; Frimley; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Comprehensive training

Career progression

Flexible working patterns

Job summary

Frimley Park Hospital, part of Frimley Health NHS Foundation Trust, is seeking professional Security Officers to join our dedicated team. You will protect patients, staff and assets, respond to incidents, and collaborate with clinical teams in a fast-paced healthcare setting.

We offer comprehensive training, ongoing development, and a supportive environment that values professionalism, respect and compassion in every interaction.

Qualifications

• GCSE level 3 or above.
• Conflict resolution training.
• Restraint and breakaway training.

Responsibilities

• Create a safe and secure environment for patients, visitors, staff and contractors.
• Make critical decisions in dynamic situations with sound judgement.
• Provide a visible security presence through patrols and monitoring.
• Operate CCTV and access control systems in line with policies.
• Communicate professionally with patients, visitors and staff.
• Produce accurate incident reports and statements.
• Work as part of a multidisciplinary team to maintain a safe environment.

Skills

Communication

De-escalation

Stress management

Initiative

CCTV

IT skills

Following instructions

Independent working

Education

GCSE level 3+

Job description

Job Overview

Protect What Matters Most. Join Our Security Team at Frimley Park Hospital. Are you looking for a rewarding and varied career where you can make a genuine difference every day?

Job Overview

Frimley Park Hospital, part of Frimley Health NHS Foundation Trust, is seeking professional, motivated and customer-focused Security Officers to join our dedicated team. As a Security Officer, you will play a crucial role in creating and maintaining a safe, secure and welcoming environment for patients, visitors, staff and contractors. No two days are the same. From responding to incidents and supporting vulnerable individuals, to protecting hospital assets and working alongside clinical teams, you will be at the heart of keeping our hospital running safely and effectively. This is an exciting opportunity to work within a fast-paced healthcare environment where your professionalism, judgement and commitment to public service will have a direct impact on the wellbeing of others. You will join a supportive team, receive ongoing training and development, and become an ambassador for both the Security Department and the wider Trust. If you are calm under pressure, enjoy working with people, and are passionate about delivering outstanding service while upholding NHS values, we would love to hear from you.

Please note: This position is not eligible for Skilled Worker visa sponsorship. Applicants must have the legal right to work in the United Kingdom for the full duration of employment.

Main duties of the job

Your Responsibilities Will Include

• Creating a safe and secure environment for patients, visitors, staff and contractors by protecting people, property and assets across the hospital site.
• Making critical decisions in dynamic situations, carrying out risk assessments and using sound judgement to resolve incidents, support colleagues and maintain safety.
• Providing a visible security presence through proactive patrols of the hospital and surrounding grounds, including monitoring car parks and responding promptly to security incidents.
• Operating security technology, including CCTV and access control systems, to help prevent, detect and investigate incidents while ensuring compliance with Trust policies and GDPR requirements.
• Communicating professionally and compassionately with patients, visitors, staff, emergency services and external agencies, using de-escalation and conflict resolution skills where required.
• Producing accurate incident reports and statements, both electronically and in writing, ensuring clear documentation and effective information sharing.
• Working as part of a multidisciplinary team, supporting clinical and non-clinical colleagues to maintain a safe, welcoming and secure healthcare environment.
• Living the Trust's values by delivering outstanding customer service, demonstrating professionalism, respect and compassion in every interaction.

Working for our organisation

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

Frimley Health Trust benefits on Vimeo

What We Offer

Detailed job description and main responsibilities

• Comprehensive training and development from day one, including specialist security training, ongoing professional development, and opportunities to build a long-term career within the NHS
• A supportive and inclusive team environment, where you'll work alongside experienced colleagues who are committed to helping one another succeed and deliver exceptional service.
• Career progression opportunities within one of the largest NHS Trusts in the region, with access to a wide range of development, leadership and learning programmes.
• A role with real purpose and impact, where every shift contributes to the safety, wellbeing and experience of patients, visitors and staff.
• Varied and rewarding work, offering new challenges every day in a fast-paced healthcare environment where no two shifts are the same.

If you are professional, resilient, customer-focused and passionate about helping others, we'd love to hear from you.

Please note: We reserve the right to close this vacancy early should sufficient applications be received. Early applications are therefore encouraged.

Person specification

Qualfications

• Educated to GCSE level 3 or above.
• Conflict resolution training.
• Restraint and breakaway training.

Experience

Essential criteria

• Attention to detail.
• Ability to solve problems and make key decisions under pressure.

Desirable criteria

• Previous experience in a customer care profession.
• Previous experience in a security profession.
• Previous security related experience.
• Report writing experience.
• Worked in an NHS hospital

Skills & Knowledge

Essential criteria

• Be able to demonstrate good written and oral communication skills.
• Ability to de-escalate aggression and violent situations.
• Must be able to cope under pressure and in a conflict situation.
• Be able to work using own initiative.
• Use of CCTV.
• Good IT Skills.
• Be able to follow precisely and accurately verbal and written instructions.
• Able to work unsupervised

Special requirements

Essential criteria

• Physically fit to meet the demands of the job.
• Able to physically restrain for short periods of time.

Desirable criteria

• Previous employment within a service requiring physical strength.

Frimley Health NHS Foundation Trust (FHFT) is proud of its strong reputation, record of achievement and ambition for the future. We serve a population of over 900,000 people across Berkshire, Hampshire, Surrey and South Buckinghamshire, and remain committed to improving the health and wellbeing of our communities.

Our new organisational strategy – FHFT 2030 – sets out our ambition to be the best place to receive care and the best place to work in the NHS. Underpinned by our Trust values – Committed to Excellence, Working Together, Facing the Future, and being a modern, compassionate, Healthcare Organisation – we are creating a culture where our people can thrive and patients always come first.

We continue to invest heavily in our services and facilities. This includes the development of a new hospital at Frimley Park, major expansion of diagnostics and inpatient capacity, and the continued transformation of services across our sites. We have already delivered a brand-new £100m state-of-the-art Heatherwood Hospital, a £49m Emergency Assessment Centre at Wexham Park, and a £10m upgrade to maternity services.

We are also committed to sustainability and the NHS Net Zero ambition. Our new hospital and estate developments are being designed to be environmentally responsible, energy efficient, and future-proofed, featuring on-site renewables energy and intelligent energy systems. Through our green plan, we are embedding sustainable practices across all areas of care and operations, ensuring we reduce our environmental impact while improving population health and wellbeing. Our staff are key to helps us deliver on our ambition and to ensure sustainability is a core component of care delivery and our operations.

Alongside estates’ investments, we are embedding a strong focus on digital innovation and quality improvement. Our electronic patient record (Epic), launched in 2024, is already enabling safer, more connected, and more effective care for patients, while giving staff the tools they need to do their best work. Our electronic patient record also supports safe and effective digitised care pathways, savings time and carbon, whilst delivering excellent quality of care.

Everything we do is guided by our values, shaping how we care for patients, support colleagues, and build a sustainable future for healthcare together.