Security Officer

Mitie; England; On-site; GBP 15,000 - 22,000; Part time

Job summary

Mitie Group is seeking a security officer at Coop Retail Store, London Road Leicester LE2 2PN, to cover 16 hours per week. The role includes sickness/holiday cover on the Birmingham Tactical Team, paid at £17.03 when on team assignments, with standard rate £13.45 per hour.

You will protect customers and assets by following site AI's, meet KPIs, and undertake required training. A front-line SIA licence and CCTV licence are required, and a driving licence is advantageous.

Qualifications

• Security experience preferred and track record of safeguarding people and assets.
• Must hold front-line licence – Security Guarding or Door Supervision.
• CCTV PSS SIA Licence required; additional courses may be contractually required.
• Renew licenses at least 16 weeks before expiry.

Responsibilities

• Protect customers, property and assets per Assignment Instructions.
• Meet or exceed KPIs / SLAs through reliable service delivery.
• Complete all site tasks as defined in published AI's.
• Review Assignment Instructions for changes and suggest improvements.
• Maintain legal compliance and health & safety standards on site.
• Follow procedures and escalate as needed; stay systematic and professional.
• Call emergency services and report incidents when necessary.

Skills

Driving

SC Clearance

Education

Front-line licence – Security Guarding or Door Supervision

CCTV PSS SIA Licence

Job description

Coop Retail Store, Coop London Road Leicester LE2 2PN and the surrounding area

£13.45 per hour

16 hours a week

Will be required to cover sickness and holidays on the Birmingham Tactical Team, which will be paid at £17.03 when working with the team.

Job Overview

• To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.
• Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
• To undertake additional training to ensure continuous self-development.

Main Duties

Operations

• To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
• Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
• Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
• To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.
• Comply with legal obligations and safety requirements of the role.
• Follow instructions and procedures appropriately without unnecessarily challenging authority.
• Work in a systematic, methodology and orderly way.

Training

• Fully and satisfactorily complete all required competency training.
• To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
• Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
• You are required to ensure you renew your licence 16 weeks before expiry.

Security and Health & Safety

• Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
• Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
• Use common sense and initiative by immediately involving others if a situation appears to become threatening.
• To maintain professional conduct in the face of difficult situations and challenging customers.
• Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
• Keep to schedules and demonstrate commitment to Mitie and the Client.
• To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
• To call emergency services and Communication Centre to report all incidents.

What we are looking for

• Previous Security Experience
• SIA License, preferably door supervisor
• Can drive and access to a vehicle
• SC Clearance desirable