Security Officer

Anchor Group Services; Daventry; On-site; GBP 80,000 - 100,000; Full time

Job summary

An exciting opportunity arises for a Security Officer at a prestigious site in Daventry. The role includes ensuring safety and security, providing customer service, and maintaining professional conduct. Candidates must have a valid SIA licence and a professional demeanor, with access to training and benefits like a pension scheme and employee assistance programs.

Benefits

Access to nationally recognised courses

Free Employee Assistance Programme 24/7

Cycle to Work Scheme

Full uniform provided

Qualifications

• Valid frontline SIA licence DS or SG required.
• 5-year employment checkable history.
• Reliable and punctual with a smart appearance.

Responsibilities

• Protect client's property, people and assets through security services.
• Respond to and escalate incidents appropriately.
• Act as first line support for customers and visitors.

Skills

Customer Service

Communication Skills

Conflict Handling

Job description

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Working Hours: 4 on 4 off Shift Pattern, 12-hour shift 07:00-19:00 , Average 42 Hours per week

Pay: £12.71 per hour

Reporting to: Regional Supervisors

Overview

An exciting opportunity has arisen at Anchor Group Services, for an experienced Security Officer to join our established security team on our prestigious contract with a national logistics company Ceva, based in Daventry.

The successful candidate must have a valid SIA Licence as a minimum. You will be required to provide a high level of customer service to visitors to the site, complete patrols and remain vigilant at all times.

Duties include:

• Protecting the client’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and site-specific procedures
  
• Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures
  
• Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents
  
• Completing reports by recording observations, information, occurrences, and surveillance activities
  
• Maintaining organisation's stability and reputation by complying with legal requirements
  
• Contributing to team effort by accomplishing related results as needed
  
• Acting as a first line support to customers and visitors to site, providing a professional and friendly service
  
• Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action
  
• Maintaining professional conduct at all times
  

Requirements

• Full 5-year employment checkable history
  
• Valid frontline SIA licence DS or SG
  
• Customer Service experience and confidence to handle conflict in a correct manner
  
• Flexible to meet the job requirements
  
• Excellent communication skills both written and verbal
  
• Smart appearance and be well-groomed
  
• Reliable and punctual
  
• High level of enthusiasm and passion
  
• Ability to work in a fast-moving environment
  
• Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
  
• Access to SIA and First Aid training at discounted rates, with financial support available
  
• Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
  
• Wagestream - access to pay as you earn it
  
• Cycle to Work Scheme Available
  
• Full uniform provided
  
• Free Employee Assistance Programme 24/7 including access to counselling
  
• Hospital Saturday Fund
  
• Reward and Recognition awards
  

What’s Next?

If you would like to be considered for this position, APPLY NOW and we will be in touch.

Other companies may call this role: Security Specialist, Security Operative, Patrol Officer, Shopping Centre Security Officer, Security Enforcement Officer, SIA Security Officer

Within commuting distance of: Northampton, Rugby, Towchester, Southam, Banbury, Brixworth, Ryton -on-Dunsmore