Security Officer

Integrated Care System; Crewe; On-site; GBP 25,000 - 30,000; Full time

Job summary

Integrated Care System is hiring experienced Security Officers to ensure a safe environment across its healthcare facilities. The role includes managing conflict situations, enforcing security protocols, and requires a valid driving and SIA licence. Full-time contract with a shift pattern includes days and nights, focusing on providing safety for staff and patients.

Qualifications

• Good standard of education required.
• Must hold a valid Driving Licence.
• Basic First Aid Certificate is necessary.
• SIA Licence and CCTV Licence are mandatory.
• NVQ Level 2 or 3 in Security Services or Customer Service is preferred.
• Training in Mental Health Awareness or De-escalation Techniques is desirable.

Responsibilities

• Supplying an active security presence across the Trust's Hospitals.
• Managing potential aggression and violence using a conflict resolution model.
• Performing traffic management duties and enforcement of Civil Penalty Notices.
• Responding to calls for assistance in situations involving physical harm or suspected crime.
• Ensuring compliance with security policies and procedures and reporting incidents accordingly.

Skills

Conflict resolution skills

Communication skills

Basic IT skills

Education

Good standard of education

SIA Licence

CCTV Licence

Basic First Aid Certificate

NVQ Level 2 or 3 in Security Services or Customer Service

Training in Mental Health Awareness or De-escalation Techniques

Job description

Go back Mid Cheshire Hospitals NHS Foundation Trust

Security Officer

The closing date is 28 July 2025

We are currently looking for experienced Security Officers to join our team. The successful candidates will have a keen desire to develop their security skills to maintain a safe and secure environment that supports the delivery our healthcare service.

Your core responsibility will be to supply an active security presence across the Trust's Hospitals - ensuring our staff, patients and visitors enjoy a safe, trouble-free environment and a positive experience of the Trust.

This position is a full time contract of 37.5 hours per week. The present shift pattern is on a rota basis to include days and nights.

Main duties of the job

The Security Officer role involves the managing of potential aggression and violence using a conflict resolution model, targeted crime reduction works and flexible security patrols. Plus the maintaining of car park security across the Trust. The extensive network of CCTV across the Trust plus the use of body-cams helps reduce the impact of crime and the successful prosecution of criminals.

Component knowledge and experience of conflict resolution skills and techniques are required for this demanding position onto which additional training will be provided to enhance your skills. We will help develop your skills to understand the special nature of an NHS security service; which is to care for patients and visitors often in pain, distress or a confused state. A full driving license is essential.

About us

Mid Cheshire Hospitals NHS Foundation Trust provides a full range of hospital and community services for people across East Cheshire (population 399K) and West Cheshire and Chester (population 357K). The Trust provides high quality planned and emergency care, cardiac, critical care,child health,maternity services and intermediate care at Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford.

The Trust provides over 500 beds and employs over 5,100 members of staff. A comprehensive range of community services is provided across 26 medical centres and schools through ourCentral Cheshire Integrated Care Partnership.

We have played, and continue to play, a proactive role in the development of Integrated Care plans across Cheshire & Merseyside and our local Cheshire East and Cheshire West Place-based systems. We believe, and it is the cornerstone of our five-year Trust Strategy, there is the opportunity to progress innovative, responsive and effective care in the best setting for the patient, be it in the hospital or out in the community.

At Mid Cheshire, our mission is to inspire hope and provide unparalleled care for the people and communities of Cheshire, helping them to enjoy life to the fullest.

Job responsibilities

1. Attend all calls for assistance involving:

• Those in fear of physical harm
• Scenes of actual or suspected crime where personal injury is involved
• Crime in progress.
• Ensure that all security policies and procedures and read, understood and complied with.
• Report all incidents of crime and violence, in line with the trusts incident reporting policy.
• Ensure that the movement of cash collections on site is secure and complies with trust policy.
• Perform traffic management duties; carry out enforcement of Civil Penalty Notices in line with the trusts car parking policy.
• Respond to intruder alarms, inspect for signs of break-in, search for suspects, and liase with the Police.
• Question and establish the bona fides of persons found unescorted in non-public areas who are not displaying valid identity badges.

Prevent unauthorised persons gaining access to the premises. Bring about eviction from the site as quickly and unobtrusively as possible.

Out of normal working hours, check the external doors and ground floor windows of premises to ensure they are secure

Further details in the attached Job Description

Person Specification

Qualifications

• Good standard of education
• Driving Licence
• Basic First Aid Certificate
• SIA Licence
• CCTV Licence
• NVQ Level 2 or 3 in Security Services or Customer Service.
• Training in Mental Health Awareness or De-escalation Techniques.
• Experience or training in safeguarding vulnerable adults and children.

Experience

• Working as part of a team
• Understanding of Health and Safety
• Previous security experience, preferably in a healthcare or public facing environment.
• Good communication skills, both verbal and written
• Basic IT skills, including incident reporting systems and email.

Experience

• Ability work alone and as part of a team.
• The ability to communicate easily and confidently
• Understanding of basic Law & Legislation in relation to Security
• Ability to operate and interpret information from computerised systems.
• Security experience
• Health Care Experience
• SIA Licence
• CCTV Licence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Mid Cheshire Hospitals NHS Foundation Trust