Security Officer

Manchester Arndale; City of Edinburgh; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading facilities management company is seeking a Front of House Security Officer in Edinburgh. The role involves conducting patrols, monitoring access, and responding to incidents to ensure safety and security. Candidates should have an SIA licence, strong communication skills, and a customer-focused attitude. This position offers opportunities for professional development in an inclusive work environment.

Qualifications

• Proven experience in a security role is preferred but not essential.
• Ability to remain calm and make sound decisions under pressure.
• Good physical fitness to perform patrols effectively.

Responsibilities

• Conduct regular patrols of assigned premises to prevent signs of intrusion.
• Monitor access points to ensure entry is authorized.
• Prepare detailed incident reports and maintain a professional presence.

Skills

Communication

Problem Solving

Observational Skills

Education

Valid Security Industry Authority (SIA) licence

Job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

About The Role:

SHIFT PATTERN -MONDAY 08.00 -16.30 and FRIDAY 08.00 -15.30 also AD-HOC hours to cover sickness and holidays where required.

The ideal candidate will play a vital role in ensuring the safety and security of our clients, their premises, and the public. This role requires vigilance, excellent communication skills, and the ability to respond promptly and effectively to security incidents.

Key Responsibilities:

• Conduct regular patrols of assigned premises to prevent and detect signs of intrusion or unusual activity.
• Monitor and control access points to ensure only authorized personnel are allowed entry.
• Respond promptly to alarms, emergencies, and incidents, taking appropriate action to mitigate risks.
• Prepare detailed and accurate incident reports, logging all security-related activities and occurrences.
• Maintain a visible and professional presence to deter unauthorized activity and reassure clients and the public.
• Operate and monitor surveillance equipment, including CCTV systems, as required.
• Provide excellent customer service while enforcing security policies and procedures.
• Liaise with emergency services, law enforcement, and other stakeholders as needed.
• FRONT OF HOUSE SECURITY OFFICER WORKING AS OPART OF A TEAM
• SEARCHING AND PATROLS
• DEALING WITH WITNESSES AND VUNERABLE POOPLE, MUST HAVE EXCELLENT COMMUNICATION AND LANGUE SKILS
• MUST BE PRESENTABLE AND BE PROFESSIONAL AT ALL TIMES

Requirements:

• Proven experience in a security role is preferred but not essential.
• Valid Security Industry Authority (SIA) licence is required
• Excellent observational and problem-solving skills.
• Strong written and verbal communication skills.
• Ability to remain calm and make sound decisions under pressure.
• Good physical fitness to perform patrols and respond to incidents effectively.
• Flexible availability, including weekends, evenings, and public holidays.
• A professional and customer-focused approach to work.

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.