Security Officer

Anchor Group Services; Burnley; On-site; GBP 1,000; Full time

Job summary

A leading company in the security sector seeks an experienced Security Officer for Charter Walk Shopping Centre in Burnley. The role involves providing high-quality customer service, conducting patrols, and handling incidents while ensuring the safety of property and personnel. Applicants must hold a valid SIA licence, with training provided for CCTV operations.

Benefits

Access to nationally recognised courses

SIA and First Aid training at discounted rates

Auto Enrolment Pension

Wagestream access

Cycle to Work Scheme

Full uniform provided

Free Employee Assistance Programme

Qualifications

• Full 5-year checkable employment history.
• Customer Service experience.
• Reliable and punctual.

Responsibilities

• Protect clients' property and provide security services.
• Complete patrols and respond to incidents.
• Act as first line support to customers.

Skills

Customer Service

Communication

Education

Valid frontline SIA licence

Job description

Working Hours: 40 hours per week, 5 out of 7 days (schedule variable)

Pay: £13.32 per hour

Location: Charter Walk Shopping Centre, Burnley, BB11 1AE

Reporting to: Operations Manager

Overview

An exciting opportunity has arisen at Anchor Group Services, for an experienced Security Officer to join our established security team based at Charter Walk Shopping Centre, Burnley.

The successful candidate must have a valid SIA Licence as a minimum, with CCTV preferred but not essential as training will be provided.You will be required to provide a high level of customer service to visitors in the centre, complete patrols and remain vigilant at all times.

Duties include:

• Protecting the client’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and site-specific procedures
  
• Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures
  
• Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents
  
• Operating and monitoring site CCTV equipment
  
• Completing reports by recording observations, information, occurrences, and surveillance activities
  
• Maintaining organisation's stability and reputation by complying with legal requirements
  
• Contributing to team effort by accomplishing related results as needed
  
• Acting as a first line support to customers and visitors to site, providing a professional and friendly service
  
• Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action
  
• Maintaining professional conduct at all times
  

Requirements

• Full 5-year employment checkable history
  
• Valid frontline SIA licences DS or SG
  
• Customer Service experience and confidence to handle conflict in a correct manner
  
• Flexible to meet the job requirements
  
• Excellent communication skills both written and verbal
  
• Smart appearance and be well-groomed
  
• Reliable and punctual
  
• High level of enthusiasm and passion
  
• Ability to work in a fast-moving environment
  
• Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
  
• Access to SIA and First Aid training at discounted rates, with financial support available
  
• Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
  
• Wagestream - access to pay as you earn it
  
• Cycle to Work Scheme Available
  
• Full uniform provided
  
• Free Employee Assistance Programme 24/7 including access to counselling
  
• Hospital Saturday Fund
  

What’s Next?

If you would like to be considered for this position, APPLY NOW and we will be in touch.

Other companies may call this role: Security Officer, Security Guard, Security Personnel, Protection Officer, Loss Prevention Officer, Security Specialist, Safety Officer, Security Coordinator, Security Analyst, Asset Protection Officer, Security Operations Officer, Security Risk Officer, Facilities Security Officer, Protection Officer, Workplace Safety & Security Officer, SIA Security Officer, Security Enforcement Officer

Within commuting distance of: Nelson, Accrington, Blackburn, Clitheroe, Preston, Bolton, Salford, Manchester, Rochdale, Colne, Haslingden, Todmorden, Oldham, Heywood, Middleton, Ashton-under-Lyne, Littleborough and Bury.

Job Description

Job Role: Security Officer

Working Hours: 40 hours per week, 5 out of 7 days (schedule variable)

Pay: £13.32 per hour

Location: Charter Walk Shopping Centre, Burnley, BB11 1AE

Reporting to: Operations Manager

Overview

An exciting opportunity has arisen at Anchor Group Services, for an experienced Security Officer to join our established security team based at Charter Walk Shopping Centre, Burnley.

The successful candidate must have a valid SIA Licence as a minimum, with CCTV preferred but not essential as training will be provided.You will be required to provide a high level of customer service to visitors in the centre, complete patrols and remain vigilant at all times.

Duties include:

• Protecting the client’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and site-specific procedures
  
• Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures
  
• Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents
  
• Operating and monitoring site CCTV equipment
  
• Completing reports by recording observations, information, occurrences, and surveillance activities
  
• Maintaining organisation's stability and reputation by complying with legal requirements
  
• Contributing to team effort by accomplishing related results as needed
  
• Acting as a first line support to customers and visitors to site, providing a professional and friendly service
  
• Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action
  
• Maintaining professional conduct at all times
  

Requirements

• Full 5-year employment checkable history
  
• Valid frontline SIA licences DS or SG
  
• Customer Service experience and confidence to handle conflict in a correct manner
  
• Flexible to meet the job requirements
  
• Excellent communication skills both written and verbal
  
• Smart appearance and be well-groomed
  
• Reliable and punctual
  
• High level of enthusiasm and passion
  
• Ability to work in a fast-moving environment
  

Benefits

• Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
  
• Access to SIA and First Aid training at discounted rates, with financial support available
  
• Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
  
• Wagestream - access to pay as you earn it
  
• Cycle to Work Scheme Available
  
• Full uniform provided
  
• Free Employee Assistance Programme 24/7 including access to counselling
  
• Hospital Saturday Fund
  

What’s Next?

If you would like to be considered for this position, APPLY NOW and we will be in touch.

Other companies may call this role: Security Officer, Security Guard, Security Personnel, Protection Officer, Loss Prevention Officer, Security Specialist, Safety Officer, Security Coordinator, Security Analyst, Asset Protection Officer, Security Operations Officer, Security Risk Officer, Facilities Security Officer, Protection Officer, Workplace Safety & Security Officer, SIA Security Officer, Security Enforcement Officer

Within commuting distance of: Nelson, Accrington, Blackburn, Clitheroe, Preston, Bolton, Salford, Manchester, Rochdale, Colne, Haslingden, Todmorden, Oldham, Heywood, Middleton, Ashton-under-Lyne, Littleborough and Bury.

Requirements
Full 5-year employment checkable history Valid frontline SIA licences DS or SG Customer Service experience and confidence to handle conflict in a correct manner Flexible to meet the job requirements Excellent communication skills both written and verbal Smart appearance and be well-groomed Reliable and punctual High level of enthusiasm and passion Ability to work in a fast-moving environment

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Created on 01/07/2025 by TN United Kingdom