Security Officer

Global Banking School; Birmingham; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

1 day extra leave per year of service,

Workplace pension scheme

Tuition reimbursement for career dev

Flexible Benefits: Cycle to Work, Work

Perks@Work discounts platform

Wellbeing centre and more

Reward and recognition programme

£500 award employee referral scheme

Discretionary annual performance bonus

Job summary

GEDU Global Education is seeking a proactive Security Officer to be the face of campus safety, delivering excellent customer service while protecting staff, students and visitors across multiple college locations. You will monitor activity, manage access and respond to incidents during campus opening hours.

You must hold a valid SIA Door Supervisor licence (DBS required) and be able to engage professionally with a diverse community.

Qualifications

• Customer service oriented security professional capable of engaging with staff, students and visitors.
• Strong communication and professionalism in diverse environments.
• Good situational awareness and ability to respond calmly to incidents.

Responsibilities

• Campus Security and Surveillance
• Visitor and Delivery Management
• Security Checks and Access Control
• Incident Management and Reporting
• Customer Service and Assistance
• Compliance and Ad-hoc Tasks
• Interact professionally with employees, contractors, visitors and authorities
• Perform building security checks and lock procedures
• Show flexibility to work during campus operating hours

Skills

Customer service

Communication skills

Surveillance

Building security checks

Flexibility

Tools

SIA Door Supervisor licence

SIA CCTV licence

Job description

About the Role: Be the Face of Safety on Campus. We're looking for a proactive and approachable Security Officer to help create a safe, secure, and welcoming environment for our staff, students, and visitors. This is more than a security role, it's about being a visible, trusted presence on campus and delivering outstanding customer service every day. As a Security Officer, you'll play a key role in maintaining campus safety, monitoring activity across our college premises, and supporting a positive experience for everyone on site and within the surrounding community. You'll be confident engaging with a diverse range of people, handling situations calmly, and upholding high standards of professionalism at all times. You'll work across multiple college locations, helping to protect our spaces while ensuring they remain friendly, inclusive, and well-managed environments. The role requires flexibility to work at any time during campus opening hours, which are from 7:00 am to 9:30 pm Monday to Friday and from 7:00 am to 7:00 pm on Saturdays and Sundays, unless otherwise specified. Please note: This role is not eligible for sponsorship and will require a DBS!

• Campus Security and Surveillance
• Visitor and Delivery Management
• Security Checks and Access Control
• Incident Management and Reporting
• Customer Service and Assistance
• Compliance and Ad-hoc Tasks
  Hold a valid SIA Door Supervisor licence.
• Ability to interact effectively and professionally with employees, contractors, consultants, visitors, and management, as well as local police and fire authorities.
• Excellent communication skills.
• Skilled in performing building security checks and lock procedures.
• Excellent awareness and surveillance skills.
• Ability to understand and follow specific instructions and procedures.
• Experience in working in a similar role.
• Flexibility to work at any time of the campus operation hours (unless specified otherwise).

Desirable Skills and Experience

• Valid SIA CCTV license.
• Knowledge of security and safety systems.
• Knowledge of emergency and evacuation procedures. GEDU Global Education is a dynamic and innovative group of education providers.

Across our institutions, programmes are designed to have a direct impact on the lives of our students, apprentices and trainees; to equip them with the skills, knowledge and experience necessary for success in their chosen field.

• 1 day extra leave per year of service, up to a maximum of 5 days
• Workplace pension scheme
• Tuition reimbursement for career development courses
• Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
• Perks@Work discounts platform, wellbeing centre and much more
• Reward and recognition programme
• £500 award employee referral scheme
• Discretionary annual performance bonus