Security Manager- Dungavel IRC

Mitie Group plc.; Strathaven; On-site; GBP 42,000 - 56,000; Full time

Job summary

Mitie Group plc. in the United Kingdom is seeking a Security Operations Lead to oversee the operation of security and intelligence information systems across the centre, ensuring a safe and compliant environment.

You will coach staff, manage risk, review SIRs, coordinate with Home Office compliance, and supervise access control, searches, CCTV and incident response. This role demands custodial experience and strong people leadership.

Qualifications

• Experience of working within a custodial environment.
• Experience managing others, setting objectives and conducting reviews.
• Ability to assess and manage risk with a calm, professional approach.
• Confident in engaging with diverse people with respect and discretion.
• Proficient with Outlook, Word, Excel and central IT systems.

Responsibilities

• Intelligence Management & Threat Assessment: review and action SIRs.
• Counter-Corruption: identify internal threats and mitigate them.
• Escape Risk Monitoring: implement protocols for residents at risk.
• Contingency Planning: design and test emergency procedures.
• Access Control and Security Operations: manage movement and verifications.
• Incident Escalation & Post-Incident Reviews: report and update protocols.
• Audit Readiness: ensure compliance for HMIP and Home Office teams.
• Information Security: identify risks and report incidents.

Skills

Custodial experience

People management

Risk assessment

Interpersonal skills

IT systems access

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Job objectives and responsibilities

• To manage the effective operation of all security and intelligence information systems to ensure a safe and secure environment throughout theCentre
• Provide advice, coaching and support to staff in order to maximise the efficient and effective running of the security function

Main duties

• Intelligence Management & Threat Assessment
  • Security Information Reports (SIRs): Reviewing, analyzing, and actioning SIRs submitted by staff regarding safety, illicit items, or behavioural changes.
  • Counter-Corruption: Identifying and mitigating internal threats, such as staff collusion, trafficking of contraband, or breaches of professional standards.
  • Escape Risk Monitoring: Assessing and implementing custom protocols for residents flagged under the Managing Escape or Abscond Risk.
• Incident Prevention & Emergency Response
  • Contingency Planning: Designing, updating, and testing emergency procedures for high-risk events like riots, fires, hostage situations
  • Incident Escalation: Categorising and reporting critical incidents to the Home Office Compliance Team and senior estate directors in real-time.
  • Post-Incident Reviews: Leading formal de-briefs, reviewing CCTV or body-worn camera footage, and updating protocols.
• Physical & Technical Security Controls
  • Access Control: Managing the movement of staff, legal representatives, and external visitors. This includes authorizing and logging restricted IT hardware (like visitor laptops).
  • Contraband Interdiction: Overseeing searching regimes (room searches, body searches, and visitor screenings) to prevent drugs, weapons, and illicit mobile phones from entering.
  • Systems Maintenance: Monitoring the operational status of CCTV, biometric locks, perimeter fencing, and alarm networks.
• Safer Detention & Safeguarding Integration
  • Use of Force Oversight: Monitoring any physical interventions by Detainee Custody Officers (DCOs) to ensure they are strictly necessary, reasonable, and proportionate.
  • Vulnerability Collaboration: Working closely with the Safer Detention and healthcare teams. Security intelligence must actively feed into ACDT plans to support residents at risk of self-harm.
  • Night State Operations: Structuring and enforcing the specific night operating proceduresto ensure safety when staffing levels are reduced.
• Compliance & External Liaison
  • Audit Readiness: Keeping the facility continuously compliant for inspections by the HM Inspectorate of Prisons (HMIP) and the on-site Home Office Compliance Team.
  • Police & Escort Coordination: Acting as the main point of contact for Police and escorting contractors when high-risk individuals are being transferred or deported.

Person Specification

Essential

• Experience of working within a custodial environment is required for this role
• Relevant experience of managing others: setting objectives, 1:2:1 reviews and performance management, leading and inspiring a team
• Confidence in working with individuals with behaviours that may challenge the services
• Able to assess and manage risk of individuals
• Competent in Basic-level skills in Microsoft Outlook, Word and Excel and central IT systems (e.g. Data entry and ability to access information about residents)
• Inter-personal skills: Confident engaging with a wide and diverse range of people, with sensitivity, dignity and respect

Health and Safety responsibilities

• Follow Group and company policies and procedures at all times
• Adhere to agreed outreach methods and risk assessment to ensure own personal safety dealing with service users
• Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment
• Use all work equipment and personal PPE properly and in accordance with training received.

Information Security

• Ensure compliance with Mitie's information security procedures in all activities
• Proactively identify and report security risks to your manager
• Report actual and suspected security incidents.