Security Manager

www.findapprenticeship.service.gov.uk - Jobboard; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading holiday park is seeking a Security Manager to create a safe and welcoming environment. You will lead a team, monitor performance, manage resources, and ensure compliance with safety regulations. The ideal candidate has experience in security management, strong leadership skills, and a valid SIA Door Supervisors License. This full-time role offers an attractive salary, annual bonus, and opportunities for professional development.

Benefits

Annual bonus opportunity

On-site accommodation

Discounts at national brands and retailers

Comprehensive training and support

Career development opportunities

Qualifications

• Proven experience in a Security Management role.
• Valid SIA Door Supervisors License.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment.
• Exceptional customer service abilities.

Responsibilities

• Lead and motivate the security team to provide excellent service.
• Ensure guest satisfaction through effective problem resolution.
• Monitor team performance and provide coaching.
• Manage budgets and security resources.
• Ensure compliance with health and safety regulations.

Skills

Leadership

Customer Service

Problem Solving

Organizational skills

Communication

Job description

Join our team at Haggerston Castle Holiday Park in Berwick- Upon- Tweed on the shores of Northumberland with its beautiful beaches and lots of Haven fun.

Beal, Near Berwick-upon-Tweed, Northumberland TD15 2PA GBR

Job DetailsPosition: SecurityManager
Type: Full-Time / Permanent
Bonus: Up to 10% Annual Bonus
On-site accommodation provided, subject to availability and T&Cs.

Ready to lead with purpose? Step into a role where you’ll make a real difference by creating a safe, secure, and welcoming environment for our guests, owners, and team.

As Security Manager, you'll be a hands-on leader, motivating your team, setting the pace, and leading by example. You’ll drive high standards, provide clear direction, and support your team’s growth through coaching, feedback, and training. From managing budgets and resources to ensuring full compliance and handling day-to-day challenges, you'll keep everything running smoothly and securely.

Key Responsibilities
Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
Resource Management: Overseeteam scheduling, budgets, and resources to maximise efficiency and meet business needs.
Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards, including maintaining and reviewing the Park Security Plan, Security Risk Assessments and Instructions.
Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
Training and Development: Supportteam development through ongoing training, mentoring, and creating growth opportunities.

Requirements
- Proven experience in a Security Management role, preferably in a holiday park, resort, or customer service environment.
- Valid SIA Door Supervisors (DS) License.
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Exceptional customer service and problem-solving abilities.
- Knowledge of security protocols, procedures and health and safety regulations
- Strong organisational and multitasking skills.
- Experience in budgeting and financial management.
- Flexibility to work evenings, weekends, and holidays.

What We Offer
- Attractive salary plus annual bonus opportunity.
- On-site accommodation, subject to availability and T&Cs.
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

How to Apply
We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.
To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.
For support or adjustments during the application, contact us at:[e-mail]