Security Manager

Tottenham Hotspur; Greater London; On-site; GBP 65,000 - 90,000; Full time

Job summary

Tottenham Hotspur is recruiting a Security Manager within the Operations Department to elevate security across the Club’s campus on match and non-match days. You will lead physical, personnel and systems security, develop policy, and oversee third-party providers.

The role requires strong leadership, project management skills and a hands-on approach to risk assessments, incident investigations and training. It is a on-site role within a high-profile environment with high safety standards.

Qualifications

• Candidates should be qualified with recognised security qualifications and have a thorough understanding of the security industry.
• Experience in working at a high technical level within a complex security environment.
• Project management and contract management experience.
• Solid understanding of statutory and legislative requirements.
• Able to lead and develop direct reports and teams.
• Experience delivering best-in-class security services at large events and iconic buildings.
• IOSH Managing Safely or higher health and safety training.

Responsibilities

• Oversee day-to-day security service (physical, personnel and systems) across the Club’s campus on match and non-match days.
• Contribute to creating, implementing and reviewing THFC security policies and procedures.
• Ensure physical and technical resources are allocated efficiently and kept fit for purpose.
• Adhere to THFC policies or CPNI guidelines for security operations on-site.
• Develop and issue Security Operations Manuals and Assignment Instructions.
• Manage third-party security providers and ensure recruitment, vetting and training standards are met.
• Conduct security audits, risk assessments and safe systems of work; report findings.
• Familiarise end-users with security systems and provide training where required.
• Ensure compliance with security governance and legislation; supervise investigations into incidents.
• Represent Security in internal and external meetings as required.

Skills

Strategic thinking

Relationship building

Delivery focus

Strong work ethic

Decision making

Procedures writing

Tech security passion

Project management

Computer literacy

Self-motivation

Adaptability

Mentoring

Health & Safety

Security systems experience

Calm under pressure

Communication skills

Job description

The Role

We’re currently recruiting a Security Manager within our Operations Department to help us take things to the next level.

About You

• Thinks ahead, generates innovative ideas


• Values & respects others, builds relationships, collaborates


• Gets things done, delivers to highest of standards, takes responsibility


• Strong work ethic with drive and determination


• Sound judgement and decision-making skills, with a ‘hands on’, problem solving approach, able to remain calm under pressure and take control of incidents


• Experience in writing procedures and reports


• A passion for technology and security safeguarding


• Strong Project Management Skills (administration and orientation skills)


• Good computer skills


• Self-driven and “can do” attitude


• Flexible/adaptable and professional approach to work


• Ability to mentor and develop others and a Team player


• Sound knowledge of Health and Safety


• Experienced working with security systems, would have ideally implemented systems


• Ability to work under pressure, remain calm and focused


• Excellent communication skills – providing verbal and written communication that is outstanding to direct reports, service provides, stakeholders and senior management.

Key responsibilities and targets

• Day to day delegated responsibility for all aspects of the security service (physical/personnel and systems) across the Club’s campus on both match and non-match days.


• Responsible for assisting with the creation, implementation and regular review of the THFC security policy and procedures.


• Required to ensure that both physical and technical (system) resources are appropriately and efficiently allocated to key locations and that these are regularly appraised as being ‘fit for purpose’ and ‘best in class’ in order to deliver a safe and secure experience for all staff, contractors and visitors at all times.


• All physical security to all on site customers is delivered in line with either official THFC security policy or CPNI guidelines for best practice.


• To support the development and implementation of the various Security Operations Manuals and Assignment Instructions used by all security personnel to cover duties, individual instructions for each position, attendance, use of security equipment, dress standards and training.


• Required to ensure that all Security personnel understand and comply with their responsibilities for both security compliance and governance.


• To assist in the management of any/all third-party security service providers including ensuring that they deliver services in line with both contractual terms and specific THFC instructions including checks on recruitment, vetting and training standards


• Assisting in the provision of regular security audits and evaluation and creation of event and/or task specific risk assessments, method statements and safe systems of work.


• Required to be fully conversant with the various security management systems in place across the Club’s estate to troubleshoot, audit and train end users (where required) in their use and reporting functions.


• Ensuring safe working practices are adopted and compliance with all relevant legislation


• Represent the Club and/or Security department at both internal and/or external meetings as required/necessary.


• Responsible for any carrying out detailed investigations – where necessary - involving either system or personnel failures in relation to the Club and its security including the preparation of appropriate reports and/or the hosting 1-2-1 meetings or similar with any/all individuals involved in such incidents.


• Report any significant security breaches to the Head of Security and Stadium Director, undertake full investigations and recommend course of action


• Responsible for incident management, during any security related incident or emergency


• Ensure all business recovery/contingency plans and procedures held with the security control rooms are constantly reviewed and up to date

What you will bring

• Qualified with recognised Security qualifications and experienced with a thorough understand of the Security industry


• Experience of working at a high technical level within a complex Security environment


• Project Management and Contract Management experience


• Thorough understanding of statutory and legislative requirements


• Good leadership skills


• Experience in managing direct reports


• Highly experienced in managing Security contracts


• Able to demonstrate delivering ‘best in class’ Security services to large footfall events and iconic buildings


• Health and Safety trained to IOSH ‘Managing Safely’ level or higher

Safeguarding & Recruitment Statement

Safeguarding is fundamental to the success in all that we do. The Club follows a Safer Recruitment process for all roles. Successful candidates are to be reminded they would be subject to proportionate background, DBS and reference checks as required for this role.

We welcome applications from anyone regardless of age, disability, gender, race, or ethnic and national origins, religion or belief, or sexual orientation.

Reasonable Adjustments

We are committed to providing an inclusive and accessible recruitment process and will make reasonable adjustments at any stage of the application or interview process to support candidates with disabilities or specific needs. Please let us know if you require any adjustments so that we can ensure you have a fair and positive experience.