Security Manager

Ballymore; City Of London, Greater London; On-site; GBP 35,000 - 50,000; Full time

Job summary

Ballymore is seeking a Security Manager to oversee the management of security teams and ensure the safety of residents in a dynamic estate environment. Responsibilities include recruitment, staff development, CCTV management, and collaboration with external stakeholders. Ideal candidates will possess strong leadership, communication skills and an in-depth knowledge of security regulations and health & safety policies, contributing to a vibrant community.

Qualifications

• Strong leadership skills developed in a management environment.
• Excellent written and verbal communication skills in English.
• Extensive experience of leading both in-house and externally contracted services.

Responsibilities

• Lead, manage, motivate and develop security team and wider estate team.
• Provide efficient management of estate security and CCTV management.
• Ensure appropriate staffing levels and conduct performance reviews.

Skills

Leadership

Communication

Collaboration

Knowledge of security regulations

Health & Safety Management

Education

Supervisory/Management Qualification

Job description

Social network you want to login/join with:

Security Manager - Permanent, Canning Town

Hours: 40 per week, 08.30 - 17.30 Monday to Friday

Duties & Responsibilities

• Lead, manage, motivate, inspire, encourage and develop your Security team and wider estate team to enable and allow them to confidently and consistently deliver an ever evolving residential lifestyle experience across the sites.
• The Security Manager will provide the efficient and effective management of all aspects of estate Security and CCTV management.
• To act as manager on duty sharing this responsibility with other management team members.
• Recruitment, management and supervision of the in-house security team, ensuring the Ballymore brand values are at the centre of our service provision.
• To provide a secure and safe environment for the residents, commercial tenants and staff.
• To be able to use a variety of software systems which are used to manage communication with residents and other stakeholders including use of the resident app for the purposes of managing the business.
• Maintain regular communication with the Property Director, reviewing daily shift reports, monthly reports and meet formally once a month.
• To ensure the security team is conducting constant estate patrols and to provide daily patrols report.
• To ensure the security team is conducting building patrols as part of their duties and acting to identify any shortfalls in service delivery.
• To prepare the team rota and allocate/approve holidays, accordingly, always ensuring we have sufficient staffing levels.
• Ensure appropriate and adequate staffing levels across the portfolio, work closely with the Talent Team interviewing, hiring and training. Management and development of staff in the site-based Team, ensuring that they are motivated and trained to achieve the necessary levels of skills and experience and that they operate to the appropriate service standards and procedures
• Conduct appraisals, reviews and performance meetings with the team.
• Lead and coordinate with the senior management, the six months fire drills and weekly fire tests.
• Be the first form of contact to residents in circumstances of security and safety.
• Deal with any illegally parked vehicles in the estate in the appropriate manner.
• Build a positive and professional relationship with resident’s association, stake holders in the estate such as landlords, commercial tenants and housing association. Outside the estate: liaising with the external bodies such as: Police, Tower of Hamlets, noise pollution team etc.
• To work with the site Facilities Management team to define and regularly review the implementation of the Fire and Health & Safety policy, ensuring absolute compliance with all legislation in accordance with all professional best practice guidelines e.g. RICS code of conduct, ARMA and IRPM
• SIA Accreditation
• Strong track record of working collaboratively, diplomatically and effectively with a wide range of people.
• Excellent written and verbal communication skills in English.
• Strong leadership skills that have been developed in a management environment.
• Knowledge and experience security industry, including regulations/requirements
• Management experience within security industry
• Good knowledge of Health & Safety Management in mixed-use developments.
• Extensive experience of leading both in house and externally contracted services in a complex multi-site environment.
• Ability to execute and implement strategic and tactical plans.
• Ability to drive organisational and cultural change to create a sense of community
• The correct approach to energise and encourage others to collaborate effectively while motivating and managing the abilities of the team.
• Knowledge of the Landlord and tenant Act 1985 Supervisory/Management Qualification

Ballymore operates as an equal opportunities employer.