Security - Dedicated Contract Support Officer

Unitrust Protection Services; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Dedicated Contract Support Officer to provide top-notch security services in a dynamic environment. This role offers a competitive hourly wage and requires a minimum of 16 shifts per month, including varied hours. You will engage positively with clients and maintain safety and security across multiple sites, ensuring a high standard of service. The company values diversity and offers comprehensive training and benefits, making it an excellent opportunity for those passionate about security and customer service.

Benefits

Virtual GP

Employee Assistance Programme

Group Life Assurance

Personal Pension

Cycle to Work Scheme

Tech Scheme

Company Sick Pay

Long Service and Recognition Awards

Comprehensive Training

Discount and Wellbeing Platforms

Qualifications

• SIA Licence required for security roles.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Deliver excellent customer service to staff and visitors.
• Maintain high standards of environment and service quality.
• Control access to prohibited areas and verify identities.

Skills

SIA Licence - Security Guard/Door Supervisor

Excellent communication skills

Interpersonal skills

Reliable and trustworthy

Calm under pressure

Multitasking

Job description

Security - Dedicated Contract Support Officer

Join to apply for the Security - Dedicated Contract Support Officer role at Unitrust Protection Services.

Job Details

Position: Dedicated Contract Support Officer

Pay Range: £13.72 per hour and CSO rate on other sites. Your actual pay will depend on your skills and experience. Discuss with your recruiter for more details.

Contracted Hours: Minimum 16 shifts per month, including days, nights, and weekends.

Based mainly in Canary Wharf, this role involves training across various sites within our London portfolio. We offer competitive hourly rates based on the site.

What We Offer

• Competitive wage with a minimum of 16 shifts per month
• Benefits including Virtual GP, Employee Assistance Programme, Group Life Assurance, Personal Pension, Cycle to Work Scheme, Tech Scheme, Company Sick Pay, Long Service and Recognition Awards, Comprehensive Training, Discount and Wellbeing Platforms
• Living Wage Foundation Service Provider

Responsibilities

• Deliver excellent customer service to staff and visitors
• Engage positively with clients, tenants, and service providers
• Maintain high standards of environment and service quality
• Promote safety and security, ensuring environment integrity
• Use electronic management systems appropriately and complete reports timely
• Follow health, safety, and environmental procedures
• Support internal and external audits and comply with regulations
• Handle sensitive environments with resilience and professionalism

Security-Specific Responsibilities

• Greet and assist staff, clients, tenants, and visitors courteously
• Control access to prohibited areas and verify identities
• Maintain site security, identify threats, and escalate issues
• Have detailed knowledge of premises and local area

Essential Skills

• SIA Licence - Security Guard/Door Supervisor
• Excellent communication and interpersonal skills
• Reliable, trustworthy, punctual
• Resilient, calm under pressure, able to multitask

Additional Information

We are an Equal Opportunities employer. All candidates will undergo security vetting in accordance with BS 7858:2019. Join us and be part of a diverse team committed to excellence.