Security Control Room Operative

Vigilant Security; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading security company is seeking a dedicated Security Control Room Operative in London. The role involves monitoring security systems, managing incidents, and ensuring a safe environment. Ideal candidates will have strong communication skills and relevant licenses. This full-time position offers a competitive pay rate and benefits.

Benefits

19.6 days holiday per annum

Qualifications

• Previous experience in a Supervisor/Management role.
• Ability to deliver clear verbal and written reports.
• Computer literate with good communication skills.

Responsibilities

• Monitor CCTV, fire, and security systems.
• Ensure incidents are managed and reported correctly.
• Conduct patrols and inspections as required.

Skills

Communication

Interpersonal Skills

Customer Service

Education

SIA License

CCTV Licence

Job description

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Job Purpose

We are seeking a professional control room operator to join our expanding team within a newly built prestigious development in Paddington. The successful candidate (SIA CCTV licensed) will be responsible for maintaining the day-to-day security requirements, maintaining a corporate image and high standards of professionalism. This is a full time role, working 4 on 4 off days and nights (4 days on 4 off, 4 nights on 4 off 0700-1900/1900-0700). We offer a competitive rate of pay of £14.21p/h and you will be entitled to 19.6 days holiday per annum, including bank holidays.

Job Purpose

We are seeking a professional control room operator to join our expanding team within a newly built prestigious development in Paddington. The successful candidate (SIA CCTV licensed) will be responsible for maintaining the day-to-day security requirements, maintaining a corporate image and high standards of professionalism. This is a full time role, working 4 on 4 off days and nights (4 days on 4 off, 4 nights on 4 off 0700-1900/1900-0700). We offer a competitive rate of pay of £14.21p/h and you will be entitled to 19.6 days holiday per annum, including bank holidays.

Key Responsibilities

To monitor the CCTV, fire, and security systems, ensuring that all security processes are adhered to

To ensure that all incidents are managed and responded to

Anticipate clients' needs/problems before they arise and that their expectations are met and exceeded each day

Ability to work using your own initiative and manage team members where required

Ensuring that the Estate remains safe and secure at all times

Ensure building/access pass requests are actioned promptly

Ensure that all incidents are reported and responded to correctly

Compilation of incident reports, when required.

Be seen as a visible customer focused professional greeting and engaging with visitors

Provide a consistent professional service at all times

Communicate visitor/client arrivals to the relevant person promptly

Maintain a high security awareness at all times

Undertake patrols and inspections in accordance with management instructions when required

Proficient use of relevant communications equipment will require candidate to have good communication skills

Ensuring all H&S policies are adhered to

Ensuring that no un-authorised persons are permitted in prohibited areas

Issue visitor passes using agreed processes and procedures

Maintaining an accurate record of any incidents that occur

Essential Candidate Specification:

Professional, highly driven, flexible, enthusiastic, proactive, self - motivated team player

Smart and confident.

Previous experience in a Supervisor/Management role

Have an ability to deliver succinct and clear verbal and written reports where necessary

Demonstrate reliability including the ability to deliver high standards of both punctuality and attendance in order to ensure team effectiveness and availability

Excellent interpersonal skills and the ability to interact with people at all levels

Immaculate presentation

Clear, concise and confident communication skills which are customer service orientated with a very keen eye for detail.

Maintain and practice a high degree of confidentiality at all times

Computer literate and good communication skills, both written and verbal

Able to be vetted back 5 years or since leaving compulsory education

Provide support to the wider when required

Current SIA license

CCTV Licence

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other, Information Technology, and Management

• Industries

  Security and Investigations

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