Security Control Centre Operative

Apleona UK; Motherwell; On-site; Full time

Job summary

A leading company in integrated facilities management is seeking a Security Control Centre Operative in Motherwell. This role involves monitoring security systems, managing escalations, and ensuring compliance. The ideal candidate will possess strong communication and organizational skills, with training provided for the SIA licence. Enjoy competitive hourly pay and employee benefits including discounts and health insurance.

Benefits

Employee discounts via Perkbox

Dental Insurance

Cycle to work

Access to a virtual GP

Access to a health & wellbeing app

Qualifications

• Responsible for maintaining and updating rostering systems.
• Manage out of hours escalation processes and compliance.
• Support with Planned and Preventative Maintenance work orders.

Responsibilities

• Monitor and update rostering systems for security management.
• Handle help desk calls and reporting.
• Ensure compliance and support account teams.

Skills

Communication

Customer Service

Organizational Skills

Attention to Detail

Education

SIA licence

Tools

MS Word

Excel

Outlook

Job description

The details for the selected vacancy are shown below.

• Advert Title Security Control Centre Operative
• Advert Text

  Security Control Centre Operative

  Location – Motherwell, ML1 1RU

  Hours – Monday – Sunday, 42 Hours Per Week Shift Pattern

  Apleona is a UK provider of integrated facilities management. With a client base that extends across 520 UK operational sites, we employ over 1500 talented people to deliver service solutions that work for our clients. Our culture is fast paced, challenging and above all, friendly and we are looking for you to join us!

  We’re currently looking to recruit a Security Control Centre Operative, who will be responsible for maintaining, monitoring, and updating rostering systems for the management of our security business. This will include out of hours escalation process management, compliance, reporting and help desk calls. You will also support the business dealing with Planned and Preventative Maintenance work orders for the account teams each month.

  The security of our people is a top priority for us, so as an Apleona Control Centre Operative , we’re looking for:

  • Great written and verbal communication skills
  • Strong customer service skills
  • Strong organisational skills
  • Excellent attention to detail
  • Good working knowledge of MS Word, Excel and Outlook
  • Willingness to work with their manager and team to ensure all necessary tasks are completed

  It’s desirable that you hold an SIA licence, but if not don’t worry as we can apply for this when you start*.

  In return, we’ll provide you with full training once you start and make sure that you have everything you need to do a great job and be part of our awesome team. You’ll work on a shift pattern and be paid an hourly rate of up to £13.32, with access to Apleona employee benefits that will be available to you as soon as you start, including:

  • Employee discounts via Perkbox
  • Dental Insurance
  • Cycle to work
  • Access to a virtual GP
  • Access to a health & wellbeing app

  Apleona is an equal opportunities employer, and we are committed to recruit a diverse and inclusive workforce. We base all our employment decisions on merit, job requirements and business needs.

  Don’t miss this opportunity, apply now!

  * You will need to be able to supply 5 years work and address history and ID documents.